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About alexsmith2709

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  1. Hi Christian, Using that installer worked. I also went through and found any remaining mcafee registry entries etc. What is the difference between that installer and the one downloaded on the main site (OnlineArmorSetup.exe) if there is one? Thanks for the help. Alex
  2. Hi, I have just installed the internet security package and the anti-malware part works fine, but the online armor wont start after reboot. I get the error message "Can not start online armor service". Mcafee was installed on the system previously but i have removed that using the mcafee removal tool so all traces should be gone. I have tried uninstalling, rebooting twice and reinstalling but this does not work either. what else can i do? This isnt my machine, but someone elses that i recommended emsisoft to. Any help would be great. Thanks