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Content Count
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Joined
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Last visited
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Everything posted by Andrew F.
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Closed Firewall issues w/EIS .7538 on Creators Update
Andrew F. replied to m0unds's topic in Beta Community
Hi, Sorry, I must have missed the notification email for your reply somehow. And - yes, reproduced. Should be fixed for next release. -
Closed Firewall issues w/EIS .7538 on Creators Update
Andrew F. replied to m0unds's topic in Beta Community
@m0unds Thanks, I've received the logs. Will try to reproduce it. -
Closed Firewall issues w/EIS .7538 on Creators Update
Andrew F. replied to m0unds's topic in Beta Community
Thanks for explanation. Would it be possible to reproduce this and get a set of debug logs? (Please make sure to reboot after enabling debug logging). (Thank you in advance). But again... did you make sure that you didn't test your router ? About what windows shows - there's a bug with displaying the status of our firewall module in the windows defender, so the information there isn't correct. I believe there will be a notice in the changelist when this will be fixed. -
Closed Firewall issues w/EIS .7538 on Creators Update
Andrew F. replied to m0unds's topic in Beta Community
Hello, Thank you for the input. EIS should block those ports for public networks only. Technically, when you switch the network type - you tell the firewall core which rules should be active. For example - rules blocking those tcp/udp ports are "enabled" for the public networks only. This means, that the rule should work for the public networks and shouldn't for the private ones. So, the ports being seen as open while in "private" network - is an expected situation. About the nmap.org and other tests from outside - did you make sure that you didn't actually test y -
Cannot ping or tracert with firewall on
Andrew F. replied to Xanthos's topic in Other Emsisoft products
Hello, Could you please tell me whether the network type is set to "public" in EIS settings ? You can see that at Protection->Firewall->Manage Networks. A screenshot of that dialog would be even better than just a reply Thank you in advance, -
Daily BSOD with Emsisoft Internet Security
Andrew F. replied to zonie853's topic in Other Emsisoft products
Thank you for the feedback. Please feel free to create another thread if you'd need help with anything else. -
Daily BSOD with Emsisoft Internet Security
Andrew F. replied to zonie853's topic in Other Emsisoft products
You're welcome. Thank you for the feedback. -
Daily BSOD with Emsisoft Internet Security
Andrew F. replied to zonie853's topic in Other Emsisoft products
You're welcome. Looking forward for the feedback Thanks in advance, -
Daily BSOD with Emsisoft Internet Security
Andrew F. replied to zonie853's topic in Other Emsisoft products
I've analyzed your dumps. The BSOD is caused by a bug in Windows. There's a hotfix available from MS: https://support.microsoft.com/en-us/kb/2958399 We recomment that you uninstall Emsisoft Internet Security, install the hotfix and then install Emsisoft Internet Security again. Please note that the download from Microsoft will not install the hotfix. It will attempt to extract the installer for the hotfix to your C: drive so that you can run it and install the hotfix, however this will fail unless you run the download from Microsoft as an Administrator. The easy way around -
Daily BSOD with Emsisoft Internet Security
Andrew F. replied to zonie853's topic in Other Emsisoft products
Hello, Sorry you're having problems with EIS and thank you for submitting the dumps. I will take a look into the dumps asap. -
BSOD tcpip.sys and fwwfp764.sys
Andrew F. replied to balloonshark's topic in Other Emsisoft products
Full memory dumps are always better Thanks, will download and analyze asap. -
BSOD tcpip.sys and fwwfp764.sys
Andrew F. replied to balloonshark's topic in Other Emsisoft products
Hello, It'd be great to take a look at the minidumps. Please upload them. Thank you in advance, -
ES 11 Update keeps Crashing BSD My PC and Laptop
Andrew F. replied to laopa's topic in Other Emsisoft products
Thank you for the feedback. -
Hello, With the next stable release
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BSOD tcpip.sys and fwwfp764.sys
Andrew F. replied to balloonshark's topic in Other Emsisoft products
Hello, Thank you for the dump. The latest beta should fix this problem (11.0.0.5935). You can receive the beta by switching to beta updates feed in Settings->Updates. -
Hello, Could you please tell me whether you received the latest beta update ? (11.0.0.5935) Thank you in advance,
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BSOD tcpip.sys and fwwfp764.sys
Andrew F. replied to balloonshark's topic in Other Emsisoft products
Thanks, downloaded. -
BSOD tcpip.sys and fwwfp764.sys
Andrew F. replied to balloonshark's topic in Other Emsisoft products
Hello, Could you please give me the actual dump files ? Thank you in advance, -
ES 11 Update keeps Crashing BSD My PC and Laptop
Andrew F. replied to laopa's topic in Other Emsisoft products
Thank you for the dump. Will look into asap. -
You'd need to keep beta updates enabled to verify whether they fix the BSOD issue. Reverting back to stable will again cause the BSOD to appear.
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Unfortunately, the archive is empty it seems. Could you please recreate the archive and upload it again ? Thank you in advance,