JeremyNicoll

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Everything posted by JeremyNicoll

  1. > I haven't heard anything new about it, however I normally wouldn't unless ... You say this quite often. It strikes me as most peculiar. /Surely/ any problem reported to Emsisoft gets logged somewhere, not written on the back of an envelope and stuffed under a sofa cushion? Why on earth wouldn't you then have access to that system? And why wouldn't the developers also record notes on fixing & testing the solution on the same system - even if it's just a list of the relevant commits? How else do the developers track what they change, and keep on top of changes that might be in conflict with each other? I'd expect every bug and request-for-enhancement to have its own number in such a system, and product source to include that in comments when things are changed. I'd describe that as standard practice. Even sole-developers do it.
  2. > This option mainly will be used by enterprise users Possibly, but it's there in Settings where anyone might turn it on even if they don't fully understand what it will do and when. > We did not add the silent mode parameter ... to avoid that remote devices would not reboot when a screensaver or similar thing that triggers silent mode, is blocking the set restart. Parameter? The point I'm trying to make is that no matter what your intention is, in some situations the interaction between silent mode and auto restart may take people by surprise. You can mitigate that by explaining the relationship properly. It might be better handled by allowing adminstrators, concerned with update of remote machines, to prevent them from going into silent mode in the first place. Silent mode after all affects anyone who is in it because they're playing a game or watching a video or whatever, not just people who intentionally turn it on. Something else: anywhere in the GUI where one can see tooltips for the icons that are arranged down the lefthand edge: in almost all cases the tooltip tells people what they will achieve by clicking the icon. But for silent mode, the exact opposite is the case. When I'm in "Normal mode" the tooltip says "Silent mode OFF". But that's its current status not what clicking it will do (and the reverse applies too). The text should say something like "Silent mode is OFF; click here to turn it ON" which is unambiguous.
  3. Thank-you. In Settings - Updates, if this option is not ticked (which I hope will remain the default, so as not to surprise anyone), the tooltip over the "i" works, but the text in it adds no information, saying just "Enables automatic device restart". It should say something like "Allows you to choose if/when EAM will automatically restart after an update which requires a restart." If (with this still not ticked) you click on Edit, the "i" tooltips inside the sub-pane do not display anything unless you actually enable the option at the top of the sub-pane first. It says (of "Restart only if device is idle") that "idle" means "no mouse or keyboard activity". If that's true, then I think you need to add another condition - that EAM is not running in Auto-Silent mode. Someone watching a film or playing a game would not want the machine to do an unannounced restart.
  4. What does "New Automatic device restart feature" do?
  5. >> Some banks use phone numbers to send an SMS code to... > As does PayPal and a few other services. Unfortunately this is not an ideal method of 2FA, since sim-swapping would allow someone else to receive your 2FA code on their phone > rather than your own... I see some (most?) modern phones have SIM drawers readily accessible from the outside of the phone ... which would make that quite a risk. In mine, you'd have to take off an outer cover, then prise the back off the phone, then take out the battery, then the SIM. It's a whole-lot less likely to happen. I expect one would be more likely to have one's phone stolen... and then the email option is no more secure.
  6. Some banks use phone numbers to send an SMS code to... and they tend to provide a choice of numbers - typically "home", "work" & "mobile" - though they can be anything and their three labels are irrelevant. But at least there's some resilience if, say, one phone network is unavailable. How difficult would it be for the Emsisoft code to support use of an alternate pre-defined email address? After all, email is not by any means 100% reliable. Also, do Emsisoft have any monitored checking that their email-sending code (or the providers they use) is still working? What happens if the SMTP server they use ends up on a blacklist?
  7. Ah right. Programs & Features only shows the version of something at the instant the oriiginal installer ran. Some products, when they update, do update the info shown there but many don't. On my system (which actually has EAM 2019.8.1.9715), Programs and Features shows the previous product "Emsisoft Internet Security" v2017.7. You can check the feed you're on at Settings - Updates - Update Feed. I made a mistake when I queried the feed you were on - I meant to ask if you were on the "Delayed" feed, ie getting the oldest version. But clearly you're either on Stable or Beta.
  8. What is that (single horizontal line) a screenshot of? Is it for example from Task Manager? Is the date - nearly 500 days ago - your system's current date, or is that associated with the version of EAM you're running? And as that's v18 ... is that on the current 'Stable' feed? It strikes me that it's not impossible that coding changes made in EAM since v18 was current might be required to support something in Win 10.
  9. So... today you say that without EAM it works. But yesterday, when EAM wasn't installed, you had the problems that made you start this thread. Something else must be different. I clear all cookies, caches etc, every day. Do you clear history etc often/ever? According to: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode safe mode doesn't bypass the caches, and it also alters a few of FF's preferences.
  10. I can see all the replies in https://www.royalcaribbeanblog.com/boards/index.php?/topic/15326-check-in-time/ - using FF69.0, no special rules in EAM... but I'm not using the Emsisoft browser extension. Earlier, before you realised EAM wasn't involved (because it wasn't installed) you said "The only difference is I am not allowing any scripts with No Script maybe that is the difference I don't know." That suggests to me that this is a problem with how you have Noscript configured - or maybe Noscript itself needs to be updated?
  11. When the countdown timer reaches 0s, does the file concerned get quarantined... or this (also) an example of a freezing notification? I'm wondering why your last screenshot highlights (green arrow) the clock time. Is it significant that in that instance the time is 2 minutes after the first?
  12. Which version of Windows? How much RAM does your machine have, and what processor? Do you see apparent freezing in anything else? Does this happen every time there's an update, and for every notification? Or only when you're doing certain other things?
  13. Also.. FF69 now always blocks third-party tracking cookies. I don't know if that could stop any sites from working.
  14. And in Firefox safe mode? - just in case the problem IS script / Noscript dependent? Maybe the website has changed how it works, or where it hosts scripts?
  15. There's an Alert option as well as the Auto-resolve ones. Options are just under the grid that lists running processes.
  16. Which version of Firefox? What happens in Firefox safe mode? Do you run ad/script blockers?
  17. There's more than one type of Exclusions list in EAM - one so that files/folders named in it won't be scanned, and one to prevent programs from being monitored. I think you need to add mbam's .exe's (or maybe its whole programs folder) to the Exclude from Monitoring list (which is under the other one).
  18. I suppose also, anyone concerned with viewing/changing BB rules ultimately has to know what the actual .exe's name is (and where it runs from). You'll also be aware (from TM) that multipe simultaneously running programs can have the same Description name, but (of course) different .exe names.
  19. Here (albeit using the Portable Apps version of LibreOffice), I do see "LibreOffice" in the Description column in BB, but the .exe name in the Process column. If I type libre in teh search field BB does show me all the relevant entries. Task manager's "Processes" tab (on W8.1 anyway) distinguishes between "Process" which is BB's Description, and "Process name" which is the name of the .exe. In the "Details" tab the column names work differently with "Name" being the .exe and "Description". (I hardly ever use TM, preferring Process Hacker.)
  20. I think it's because the actual .exe's that form it all have names starting with "s", eg sbase.exe, scalc.exe...
  21. I don't know, but I think that what that means is that the actual blocking/allowing of traffic is done in either case by the Windows Filtering Platform code. The thing you can switch off is the MS-supplied GUI and the set of rules it maintains. I think it means you can maintain a set of rules using MS's hard-to-use interface, or a set of rules using Sphinx's product. But the actual power of the thing is in both cases dependent on what the filters that are built-in to Windows are capable of doing. Ah... I read further into the FAQ. At the bit entitled "Leak found": "W10FC is based on Windows Filtering Platform (WFP), security core of Windows10/8/7/Vista/2008/2012 completely. (Note: The built-in Windows10/8/7/Vista/2008/2012 firewall is based on the same security core). So any leaks detected in Windows 10 Firewall Control should be addressed to Microsoft directly probably. Windows 10 Firewall Control is not able to affect quality of the underlying core neither positively nor negatively anyway, Windows 10 Firewall Control is a user friendly front-end to WFP. "
  22. I'm sure Emsisoft would say there's two columns, and each one has a left-justified piece of text and a right-justified clickable thing. It's unfortunate that the rh part of the left column is next to the lh part of the right column. It'd be better if there was a wider gutter between the columns.
  23. Because you screenshotted the middle part of the display? Layout is Firewall (windows) <switch> Last update: (longago> <update now> Network lockdown <switch> Your licence ends in: <when> <View details> so there's two columns on each line; each tells you something then perhaps lets you affect it. It might be better laid out as: Firewall (windows) <switch> Last update: (longago> <update now> Network lockdown <switch> Your licence ends in: <when> <View details>