Batman

Reports and logs sent to you.

I made the changes But the problem remains

This problem has happened to this computer and my costumers' computers. I think this problem related to "Quarantine re-scan after updates". After disabling, I no longer see the problem.

I have a user account and that is administrator.

Dear Support, Please watch the video below https://ttprivatenew.s3.amazonaws.com/pulse/emsisoft/attachments/11486748/TinyTake16-09-2019-05-13-52.mp4 Why can't EAM protect the system? This file has been detected as "Bad" on the Anti Malware Network but is still running! Malware is attached. L-Proizvodstvo za MAJ - Order-2019g doc.r11

There is another problem also. When two different alarms (like "update" and "restore object from quarantine" notify) appear on the Anti-Malware side, the computer is completely frozen and the computer must be restarted.

EmsisoftDiagLog.txt

Dear Support, Over the past few months, I think my computer has been frozen when Emsisoft updated or displayed a notification. I think that occurred when notifications are displayed, the computer will freeze for a few seconds.

Hi Arthur Unfortunately it doesn't show. It did show once, but it didn't show when I tried again. I also mouse pointer over the notification, but it still doesn't display.

Dear Support, Previously, when BB was suspected in a file, there was an option to allow it. (Wait, I think this is safe.) Has this option been deleted?

Hello FRST.txt Addition.txt scan_160224-102213.txt

Fixlog.txt Time of boot is bad now. New logs Addition.txt FRST.txt scan_151224-141013.txt

scan_151220-133730.txt Addition.txt FRST.txt

Fixlog.txt