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Everything posted by Batman

  1. Dear Support, You have ended support for Windows 7 and Server 2008 and 2012, while Microsoft has upgraded support to next years (like 2023 and more). What is the explanation for this? https://docs.microsoft.com/en-us/lifecycle/products/windows-server-2012-r2 https://docs.microsoft.com/en-us/lifecycle/products/windows-server-2008 https://docs.microsoft.com/en-us/lifecycle/products/windows-7
  2. https://www.virustotal.com/gui/file/de055a89de246e629a8694bde18af2b1605e4b9b493c7e4aef669dd67acf5085
  3. Dear support. Please help me to remove these malwares. logs are attached. scan_211014-205842.txt Addition.txt FRST.txt
  4. Dear Support, https://status.emsisoft.com/ System status page doesnt load for me and I get this error when I open it: SSL handshake failed
  5. Fabio, Thank you so much for your response and attention.
  6. Do you think this way of responding is a OUTSTANDING support!? You can at least declare that you are not able to provide information in this regard.
  7. Hi Will Emsisoft EDR system include DATA LOSS PREVENTION?
  8. I hope your support time will be upgraded. Almost all industry brands will continue to support until 2022. https://www.zdnet.com/article/all-major-antivirus-vendors-will-continue-to-support-windows-7-post-eol/
  9. Dear Support, Can you explain about this warning from google chrome? (inspect>>console) I think this warning relate to Emsisoft Browser Security DevTools failed to load SourceMap: Could not load content for chrome-extension://jfofijpkapingknllefalncmbiienkab/lib/browser-polyfill.min.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
  10. I think SIMPLE is the highest value and label for Emsisoft. All things in Emsisoft must be simple and easy. Easy and simple in buy, register, install, configure and use for home and business.
  11. Hi @GT500 Will behavior blocker work smarter than now in the future? There is much software without digital signature and so them blocked by BB for suspicious behavior. I think this isn't ideal for the user experience.
  12. Can you explain about BB notificaions for Helper.exe via digital sign? 8/28/2020 6:52:53 PM Behavior Blocker detected suspicious behavior "FirewallModification" of C:\Program Files (x86)\Mozilla Firefox\updated\uninstall\helper.exe 8/28/2020 6:52:56 PM A notification message "Suspicious behavior has been found in the following program: C:\Program Files (x86)\Mozilla Firefox\updated\uninstall\helper.exe" has been shown 8/28/2020 6:53:21 PM User "***\SYSTEM" clicked "Wait, I think this is safe"
  13. With "Alert", EAM does not check suspicious program via Anti-Malware Network.
  14. Dear Support, What do you think about adding this option to the Behaviour Blocker? Auto resolve, notifications for threats only for USER DECISION. (Not will be quarantined in 10s) I think the option helps to reduce false and improve user experience.
  15. Hi You don't any answers to support request at the weekend (sometimes for 3 days). Is it justified for a security company like Emsisoft? Malware and the hackers sleep at the weekend! https://www.emsisoft.com/en/company/about/ Today, Emsisoft is headquartered in New Zealand but maintains a global presence through local teams across all time zones. Malware doesn’t sleep, and nor do we.
  16. Hi https://www.rack911labs.com/research/exploiting-almost-every-antivirus-software/ Did Emsisoft include this vulnerability?
  17. If there are no any difference between Emsisoft Anti-Malware Home and Emsisoft Business Security, Do our customers have to buy Emsisoft Business Security?
  18. Dear Support, I would like to know the difference between these two options, "Basic remote management via MyEmsisoft" at Home plan and "Full remote management via Cloud Console" at business plan. Can you explain?
  19. I read this. But according to Arthur's reply: Behavior Blocker does not create new rules independently and without their intervention. Rules send to Behavior Blocker by the update
  20. Is Behavior Blocker able to create its own rules without YOU? I mean, is it possible BB use machine learning or artificial intelligence? I think, Using these technologies for BB may reduce the false positive and detect Zero-Day malware. Anti-Malware software cannot have effective protection and detection as long as it is dependent on its creators. Do you agree with me?
  21. I changed the scaling to 100, 125 and, 150, display is better but not good yet.
  22. Dear Suopprt, Can you explain about display of logs? They are displayed very wide.
  23. In the business version, there is a limit to protection & permission policies. How are these limitations calculated? If I create two exclusions, will these two policies be calculated? Thanks
  24. Hello Frank I am pleased to present this feature. One question: Can the feature prevent uninstall Emsisoft by RDP hacker via any way like Third-Party tool, PowerShell, and...?
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