Batman

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Everything posted by Batman

  1. Can you explain about BB notificaions for Helper.exe via digital sign? 8/28/2020 6:52:53 PM Behavior Blocker detected suspicious behavior "FirewallModification" of C:\Program Files (x86)\Mozilla Firefox\updated\uninstall\helper.exe 8/28/2020 6:52:56 PM A notification message "Suspicious behavior has been found in the following program: C:\Program Files (x86)\Mozilla Firefox\updated\uninstall\helper.exe" has been shown 8/28/2020 6:53:21 PM User "***\SYSTEM" clicked "Wait, I think this is safe"
  2. With "Alert", EAM does not check suspicious program via Anti-Malware Network.
  3. Dear Support, What do you think about adding this option to the Behaviour Blocker? Auto resolve, notifications for threats only for USER DECISION. (Not will be quarantined in 10s) I think the option helps to reduce false and improve user experience.
  4. Hi You don't any answers to support request at the weekend (sometimes for 3 days). Is it justified for a security company like Emsisoft? Malware and the hackers sleep at the weekend! https://www.emsisoft.com/en/company/about/ Today, Emsisoft is headquartered in New Zealand but maintains a global presence through local teams across all time zones. Malware doesn’t sleep, and nor do we.
  5. Hi https://www.rack911labs.com/research/exploiting-almost-every-antivirus-software/ Did Emsisoft include this vulnerability?
  6. If there are no any difference between Emsisoft Anti-Malware Home and Emsisoft Business Security, Do our customers have to buy Emsisoft Business Security?
  7. Dear Support, I would like to know the difference between these two options, "Basic remote management via MyEmsisoft" at Home plan and "Full remote management via Cloud Console" at business plan. Can you explain?
  8. I read this. But according to Arthur's reply: Behavior Blocker does not create new rules independently and without their intervention. Rules send to Behavior Blocker by the update
  9. Is Behavior Blocker able to create its own rules without YOU? I mean, is it possible BB use machine learning or artificial intelligence? I think, Using these technologies for BB may reduce the false positive and detect Zero-Day malware. Anti-Malware software cannot have effective protection and detection as long as it is dependent on its creators. Do you agree with me?
  10. I changed the scaling to 100, 125 and, 150, display is better but not good yet.
  11. Dear Suopprt, Can you explain about display of logs? They are displayed very wide.
  12. In the business version, there is a limit to protection & permission policies. How are these limitations calculated? If I create two exclusions, will these two policies be calculated? Thanks
  13. Hello Frank I am pleased to present this feature. One question: Can the feature prevent uninstall Emsisoft by RDP hacker via any way like Third-Party tool, PowerShell, and...?
  14. Hi I checked the list provided by Microsoft (Windows 10 and 8.1) https://support.microsoft.com/en-gb/help/18900/consumer-antivirus-software-providers-for-windows#AVtabs=win7 Emsisoft is not on the list! Why?
  15. Dear Arthur, Thanks for your excellent support. Is there a solution other than "Limit User Accounts in Windows" for this issue? I need to set the maximum possible limit for users with administrator access. Will I be able to view and check uninstalled EAM from the cloud console in the future? This feature will be very beneficial. Unfortunately, over the past few months, this has diminished my credibility and performance.
  16. Many thanks for your attention. I always set their permission level to "No access". For this reason, they cant to exclude and change the configuration. Therefore they choose the fastest option: Uninstall Emsisoft. In your opinion, Does this feature help improve protection and security? Most unauthorised users are unable to uninstall EAM and other AV via the registry key and other options, which means improved protection. Also, this feature can disrupt hackers' work and even stop them from continuing their malicious activity. Do you agree with this argument? Most companies have this feature. Did they mistakenly develop this feature?
  17. I'm a little confused about what's the difference between these two cases. Any user with the administrator account cannot shut down the protection or disable the components due to the password, but they can uninstall it without any limitation! I have several antivirus contracts with small companies. They require admin user accounts for their third-party software. It's not possible to limit their user accounts, and they uninstall the software whenever they have conflict within the Emsisoft. Also, it is not possible to monitor if the EAM has been removed in the cloud console. I've worked with Kaspersky, Sophos, and Eset before. They didn't have this problem. Using them, I was able to limit the uninstall of antivirus.
  18. This feature is missing. Is there an explanation for it?
  19. Thanks a lot I configured an admin password, but administrator password does not work to uninstall Anti-Malware!
  20. A hacker can easily uninstall the Anti-Malware without any problems and hardship! There is no password request even for uninstallation! Do you have a solution to this problem other than the group policy?
  21. Hi Any news on this regard?
  22. Reports and logs sent to you.
  23. I made the changes But the problem remains