Batman

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Everything posted by Batman

  1. I do not understand, please explain more for me. Can I clean my PC?
  2. PC is infected by worm. quarantine.txt Please help me to fully cleanup. Addition.txt FRST.txt scan_151025-164606.txt
  3. Hello Emsisoft In customer's PC: Often Emsisoft showed internal error and unexpected error!! Why? FRST.txt Addition.txt
  4. Hello Emsisoft When firewall of EIS is active, my VPN cant connect!! if firewall disable, VPN connect successfully Please help me. FRST.txt Addition.txt
  5. The customer sent to me. Unfortunately, the customer did not send new logs.
  6. Thanks Kevin I will reinstall windows.
  7. Thanks Arthur Unfortunately, I do not have access to this PC. Thanks
  8. Hello Please check my updates log. This log for 4 days. EIS received update about 55 MB! Is it normal? In the past, EIS received update about 3-5 MB per day. thanks New Text Document.txt
  9. Addition.txt FRST.txt scan_150826-104613.txt
  10. scan_150821-140106.txt FRST.txt Addition.txt
  11. This issue happened again.
  12. Hi Thomas Thanks for your answer How I can active PUPs detection in Malware scan and Quick scan?
  13. How I can enable PUPs detection?
  14. Hello After update, color of icon EIS in system try is green but color of GUI is orange!! Please check it. thanks
  15. Thanks Arthur 2- if I forgot my password, How to restore it?
  16. Hello 1- I activated password for commandline scanner but it is not work!! why? EIS started Quick, Malware and custom scan without password 2- if I forgot my password, How to restore it? Best
  17. Im using the default EIS firewall configuration
  18. Hello I tested EIS By pcflank (Advanced Port Scanner), Unfortunately EIS closed ports except 135, 139 http://www.pcflank.com/scanner1.htm Is it normal?? I think, EIS must stealthed all ports. Addition.txt FRST.txt EIS 9.0.0.5066 fully updated Win 7 SP1 64bit
  19. Hello How to get full debug of the issue when it occurs than your developers fix the issue thoroughly ?
  20. No, the issue didnt occurs again after the new EAM install but i didnt see any update for the issue at 9.0.0.4668 release!! the issue sometimes occurs .
  21. yes, i can Can you reproduce the issue by Email or PM?