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Everything posted by DRM

  1. Thank you, Mr. Zoll. I'll tel the software to ignore it. I appreciate your your help! :)
  2. Here is URL: https://www.virustotal.com/gui/file/6a38caaac6982cd9af4977a51f8f08ff3ee0dfc6382c6e1c18029d13d2dbe477
  3. I got this alert 15 minutes ago. Emsisoft real-time protection found a threat THREAT Detected object: C:\Users\Owner\AppData\Local\Temp\CR_90C1C.tmp\setup.exe Category: Crypto Malware Detected by: Behavior Blocker REMEDIATION Action: Excluded, Unknown, Blocked by community DETAILS Device: DESKTOP-S1F7LAP User: DESKTOP-S1F7LAP\OWNER Workspace: Duncan Mackie's WS IPv4 addresses:, Timestamp: 2021-10-04T16:16:46.000Z
  4. It froze yesterday, and I rebooted it this morning (I left it frozen overnight), but it seems better today. Did you find anything that could be related to my freezing problem?
  5. Ask, and ye shall receive . scan_190115-173642.txt
  6. Thank you, Mr. Zoll. Ran it just now. EEK said it was updated, and I ran the Malware scan, per the instructions. It did not offer me the chance to make sure PUPs was checked. Results attached. It only found one infection, versus 4 or 5 last time. scan_190112-203042.txt
  7. My HP Pavillion dv7-7135us has been freezing up lately with no warning and no visible symptoms other than I return to it after a few hours and find it frozen. The only remedy is to power down. EEK and FRST files are attached. I tried to scrupulously follow the instructions. EEK did not display the same choices as the instructions, but I tried to get a clean scan, without changing any parameters after the sw updated itself. FRST showed no anomalies on operation. Addition.txt FRST.txt a2scan_190112-100254.txt
  8. Done. Restarted several times. System is slower than usual, but that could be coincidental. Thank you for your help!!!! DRM
  9. I did as you directed. Now my system won't check for Windows updates. It gives the attached error. I restarted my system several times. DRM
  10. Things running smoothly; message has not appeared since I ran your fix file. Fresh EEK and FRSTlogs attached. Thank you. FRST.txt Addition.txt scan_171129-093148.txt
  11. Repeated restarts do not resolve the issue. Requested logs are attached. Addition.txt FRST.txt scan_171124-163623.txt
  12. I don't know what did the trick, but when I got to the "Update Now" part of your instructions, the legend below Update Now said "Software is up to date." Since that was my presenting problem, I'm happy. Thanks for your help. DRM
  13. Mr Wilkinson, Log file created. How do I PM it to you? DRM
  14. Mr. Zoll, Old software removed, new software installed, per your instructions. It updated the software definitions, but ES is reporting the software is out of date. When I try to update it, it says it could not connect to the update server. I am not using proxy settings. My Internet connection works as normal. Please advise. DRM
  15. Mr. Zoll, Thank you for the prompt reply. I am not running Windows 10. I am running Windows 7 Home Premium SP1, 64-bit. I have used Emsisoft for several years, and this problem only came up in the least couple fo weeks. DRM
  16. MyPC shows the attached error on start up. Attached are a screen shot of the error, and the EEK and FRST logs for your review. Thank you, DRM Las Vegas, Nevada, USA Addition.txt FRST.txt EEK scan_170216-102604.txt
  17. It does not complete the scan, and I cannot close the program or initiate new scans. Requested log files are attached. DRM Las Vegas, NV scan_161028-080430.txt FRST.txt Addition.txt
  18. Files attached. Emsisoft no longer finds the files in question, which is A Good Thing. DRM scan_151210-135039.txt FRST.txt
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