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DRM

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Posts posted by DRM

  1. I got this alert 15 minutes ago.

     

    Emsisoft real-time protection found a threat

     

    THREAT

     

    Detected object: C:\Users\Owner\AppData\Local\Temp\CR_90C1C.tmp\setup.exe

    Category: Crypto Malware

    Detected by: Behavior Blocker

     

    REMEDIATION

    Action: Excluded, Unknown, Blocked by community

     

    DETAILS

     

    Device: DESKTOP-S1F7LAP

    User: DESKTOP-S1F7LAP\OWNER

    Workspace: Duncan Mackie's WS

    IPv4 addresses: 192.168.0.162, 192.168.0.71

    Timestamp: 2021-10-04T16:16:46.000Z

  2. My HP Pavillion dv7-7135us has been freezing up lately with no warning and no visible symptoms other than I return to it after a few hours and find it frozen.  The only remedy is to power down.

    EEK and FRST files are attached.

     

    I tried to scrupulously follow the instructions. EEK did not display the same choices as the instructions, but I tried to get a clean scan, without changing any parameters after the sw updated itself. 

    FRST showed no anomalies on operation.

    Addition.txt

    FRST.txt

    a2scan_190112-100254.txt

  3. 4 hours ago, Kevin Zoll said:

    Unless you are having problems, it is time to do the final steps.

    Now to remove most of the tools that we have used in fixing your machine:

    Download Delfix from here and save it to your desktop.

    • Ensure Remove disinfection tools is checked.
    • Also place a checkmark next to:
      • Create registry backup
      • Purge system restore
    • Click the Run button.

    When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

    Empty the Recycle Bin

    You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

    To Remove EEK simple delete the EEK for in the of your System Drive, normally C:\EEK

    Run Windows Update and update your Windows Operating System.

    Articles to Read:
    How to Protect Your Computer From Malware
    How to keep you and your Windows PC happy
    Web, email, chat, password and kids safety
    How Did I Get Infected?

    That should take care of everything.

    Safe Surfing!

     

    I did as you directed. 

     

       Now my system won't check for Windows updates.  It gives the attached error.  I restarted my system several times.

     

    DRM

    DRM_Windowsa_UPdate_Error_2017-12-04_2035.png

  4. Mr. Zoll,

      Old software removed, new software installed, per your instructions.

       It updated the software definitions, but ES is reporting the software is out of date.  When I try to update it, it says it could not connect to the update server. 

       I am not using proxy settings.

       My Internet connection works as normal.

       Please advise.

    DRM

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