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Posts posted by DRM

  1. I got this alert 15 minutes ago.


    Emsisoft real-time protection found a threat




    Detected object: C:\Users\Owner\AppData\Local\Temp\CR_90C1C.tmp\setup.exe

    Category: Crypto Malware

    Detected by: Behavior Blocker



    Action: Excluded, Unknown, Blocked by community




    Device: DESKTOP-S1F7LAP


    Workspace: Duncan Mackie's WS

    IPv4 addresses:,

    Timestamp: 2021-10-04T16:16:46.000Z

  2. My HP Pavillion dv7-7135us has been freezing up lately with no warning and no visible symptoms other than I return to it after a few hours and find it frozen.  The only remedy is to power down.

    EEK and FRST files are attached.


    I tried to scrupulously follow the instructions. EEK did not display the same choices as the instructions, but I tried to get a clean scan, without changing any parameters after the sw updated itself. 

    FRST showed no anomalies on operation.




  3. 4 hours ago, Kevin Zoll said:

    Unless you are having problems, it is time to do the final steps.

    Now to remove most of the tools that we have used in fixing your machine:

    Download Delfix from here and save it to your desktop.

    • Ensure Remove disinfection tools is checked.
    • Also place a checkmark next to:
      • Create registry backup
      • Purge system restore
    • Click the Run button.

    When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

    Empty the Recycle Bin

    You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

    To Remove EEK simple delete the EEK for in the of your System Drive, normally C:\EEK

    Run Windows Update and update your Windows Operating System.

    Articles to Read:
    How to Protect Your Computer From Malware
    How to keep you and your Windows PC happy
    Web, email, chat, password and kids safety
    How Did I Get Infected?

    That should take care of everything.

    Safe Surfing!


    I did as you directed. 


       Now my system won't check for Windows updates.  It gives the attached error.  I restarted my system several times.




  4. Mr. Zoll,

      Old software removed, new software installed, per your instructions.

       It updated the software definitions, but ES is reporting the software is out of date.  When I try to update it, it says it could not connect to the update server. 

       I am not using proxy settings.

       My Internet connection works as normal.

       Please advise.


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