• Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About Nikilet

  • Rank
    Forum Regular

Profile Information

  • Gender
    Not Telling

Recent Profile Visitors

5826 profile views
  1. So do I just go ahead and quarantine or remove it and then create a new shortcut?
  2. I'm pretty sure this is a shortcut to create a restore point that I have on my desktop. Attached are the files you asked for. Addition.txt FRST.txt
  3. Here is the report. It was found again this evening, of course. scan_190116-191627.txt
  4. Please see attached screenshot. I don't know how to handle this because I get the same pop up if I click on quarantine.
  5. I have done as you instructed. Hopefully this will allow SupportAssist to run. And thanks, also, for the tip about restarting.
  6. I recently got a new desktop. I"m having trouble with the SupportAssist feature. Someone from Dell worked on it by remote and determined it was Mbam and/or Emsisoft. He added permissions to both programs and it worked one time and now it won't again. When it wanted to run yesterday I finally shut down Mbam and Emsisoft and then it completed fine Maybe the Dell tech didn't add the right files to give SA permission so I thought I would check here. This (screenshot) is what was done.
  7. I think things seem a little smoother tonight and I haven't had any Emsisoft scans with that item. So far, so good.
  8. I was getting this some time back and don't know how it got solved. Now it's back. Emsisoft scan finds it, I quarantine it and the next time E scans it's back again. Over and over. I just ran EEK and the item in question was not found. But that is probably because I had just finished a scan which found it and quarantined it. scan_181118-225318.txt FRST.txt Addition.txt
  9. Thank you. Everything seem to be ok since I "enabled all."
  10. Windows 10 Home. I think I figured it out. Dell had me do a selective startup and I forgot to "Enable all" after that was done. If that didn't fix things I'll be back. Thanks for your quick response.
  11. I've gotten this for the past two days now. I tried restarting and it doesn't help. Please help as it would appear I am without protection.
  12. I got a new computer and I was looking for the place to schedule my scans. Can't find it. It looked like the screenshot attached.