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About Montfort

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  1. thanks, Kevin. I'll give scanning with the EEK a go. Here is my Fixlog.txt file. Mark
  2. Hi Kevin, Thanks for your e-mail. Initially I was unable to run Farbar from a flash drive, and in trying to make even that work, the system was acting even more "wonked." I decided to restore an Acronis TI backup from last month. With that done, my anti-virus programs updated and I could also download and run the FRST and EEK tools -reports attached. Question: I had just been through an Emsisoft Support ticket within the last month or so anyway, and as part of the whole process had bought a bigger HDD and transferred my (cleaned) system over to that. It is really surprising/frustra
  3. I cannot run ESET or FRST64: 1) "ESET Smart Installer has stopped working" Problem signature: Problem Event Name: APPCRASH Application Name: esetsmartinstaller_enu.exe Application Version: Application Timestamp: 515d5657 Fault Module Name: esetsmartinstaller_enu.exe Fault Module Version: Fault Module Timestamp: 515d5657 Exception Code: c0000005 Exception Offset: 0002089a OS Version: 6.1.7601. Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Informat
  4. Hi Kevin, Okay, I have completed all the steps, and everything is looking good at this point. Thank you again for all your help! Best, Mark
  5. Thank you for your help, ShadowPuterDude. Fixlog.txt attached. Just so you know (in case it matters for anything): 1) no restart was necessary; 2) I ran the EEK and am saving these log/text files to an external thumbdrive, not the desktop. Mark
  6. A couple of weeks ago I noticed some 'non typical' behavior on my Dell studio xps laptop, and when I attempted virus scans and malware types of downloads, I got blocked at every turn. Went through all I could do, including booting from linux disks and scanning from there. To make a long story short, finally purchased new HDD (needed the space upgrade anyway), restored a month old system image to it, did several successful scans on both it and the (now externally mounted) old hard drive using Avast Free, plus several on-line checkers (ESET, Malwarebytes) and ran F-Secure rescue CD. All look
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