Mikołaj R.

Tester
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Everything posted by Mikołaj R.

  1. Please try to use second link: http://dl.emsisoft.com/EmsiDiagTool.exe
  2. Hi Renato, Plese check your inbox. I sent to you direct link to download hotfix. Please let me know, if you need any further information. Best,
  3. Hi PC Reset, Did you try to log in using this website? https://my.emsisoft.com
  4. Hi Zarkov, Please let me know, if It helps: 1. Right-click on the Start button. 2. Select Command Prompt (Admin) from the menu. 3. Type in sc delete epp and then press Enter on your keyboard. 4. Restart your computer by right-clicking on the Start button, going to Shut down or sign out, and selecting Restart. Mikołaj
  5. You don't need it, just download EIS from this link. Before reinstallation, please make sure, that you've saved key in safe place. Mikołaj
  6. In that case, could you please delete and reinstall EIS? Please let me know if It helps. Mikołaj
  7. Hi t.j., Probably something went wrong, during processing update. That should help: 1. Right-click on the Start button. 2. Select Command Prompt (Admin) from the menu. 3. Type in sc delete epp and then press Enter on your keyboard. 4. Restart your computer by right-clicking on the Start button, going to Shut down or sign out, and selecting Restart. Regards, Mikołaj
  8. Hi t.j., That should help: 1. Right-click on the Start button. 2. Select Command Prompt (Admin) from the menu. 3. Type in sc delete epp and then press Enter on your keyboard. 4. Restart your computer by right-clicking on the Start button, going to Shut down or sign out, and selecting Restart. Mikołaj
  9. Hi marko, I'm glad to hear that your problem has been resolved. Have a nice weekend! Best, Mikołaj
  10. My mistake, I didn't find that earlier. That should help: 1. Right-click on the Start button. 2. Select Command Prompt (Admin) from the menu. 3. Type in sc delete epp and then press Enter on your keyboard. 4. Restart your computer by right-clicking on the Start button, going to Shut down or sign out, and selecting Restart. Mikołaj
  11. Hi marko, What version of Windows you're using? Please try to restart your system and see if It helps. Mikołaj
  12. Hi Ti HP, Thank you for your information. Have you ever had installed Emsisoft product on your machine? Could you please send a private message to GT500 I guess he'll be able to help you, and you get some replacement key for testing. Mikołaj
  13. Hi Ti HP, Are you using Virtual Machine? Mikołaj
  14. Hi einst3, You can easly click the question mark at the right top of the main GUI to view the full product manual. Best, Mikołaj
  15. Hi JigDog, Online Armor is no longer supported, so I guess this issue won't be fixed.
  16. Hi hamidreza90, I'm glad to hear that your problem has been resolved.
  17. Hi hamidreza90, Please try this method and then let me know if it helps. Mikołaj
  18. Welcome Magic_The, Please read this topic, and then attach all requested logs so one of our experts can help you.
  19. I've had the same problem. I went to the Settings and I discovered that "Enable real-time protection at startup" was unchecked.
  20. Hi bbnetwork, Which version of Emsisoft Anti-Malware are You using?
  21. I've just updated signatures without any problems. General Information: Update started: 2015-09-13 00:07:46 Update ended: 2015-09-13 00:08:20 Time elapsed: 0:00:34 Update successful Detailed Information: 26 modules, 8068664 bytes a2trust.dat (142278 bytes) - updated Signatures\BD\cevakrnl.rv1 (260333 bytes) - updated Signatures\BD\cevakrnl.rv3 (898024 bytes) - updated Signatures\BD\e_spyw.i00 (1287 bytes) - updated Signatures\BD\e_spyw.i19 (278740 bytes) - updated Signatures\BD\e_spyw.i20 (264180 bytes) - updated Signatures\BD\e_spyw.i22 (342575 bytes) - updated Signatures\BD\e_spyw.i24 (328691 bytes) - updated Signatures\BD\e_spyw.i27 (322099 bytes) - updated Signatures\BD\e_spyw.i28 (325999 bytes) - updated Signatures\BD\emalware.000 (322329 bytes) - updated Signatures\BD\emalware.508 (199355 bytes) - updated Signatures\BD\emalware.509 (212615 bytes) - updated Signatures\BD\emalware.511 (215033 bytes) - updated Signatures\BD\emalware.513 (142376 bytes) - updated Signatures\BD\emalware.515 (135966 bytes) - updated Signatures\BD\emalware.518 (171189 bytes) - updated Signatures\BD\emalware.519 (35516 bytes) - updated Signatures\BD\emalware.i06 (514192 bytes) - updated Signatures\BD\emalware.i12 (486751 bytes) - updated Signatures\BD\emalware.i13 (489181 bytes) - updated Signatures\BD\emalware.i14 (482410 bytes) - updated Signatures\BD\emalware.i72 (445698 bytes) - updated Signatures\BD\htmltok.cvd (68546 bytes) - updated Signatures\BD\sdx.ivd (982955 bytes) - updated Signatures\BD\update.txt (346 bytes) - updated