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stapp last won the day on September 20

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About stapp

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  1. Any confirmation of this issue Frank?
  2. On main page of GUI click 'View details' for licence. Click 'show licence' Right-click and select copy. You cannot paste it anywhere, so that right-click option doesn't work. EDIT.. I've already mentioned this issue to GT500 but thought I'd post it here as well to make it 'official' !!
  3. Can you upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: You can paste a link to the results into a reply so that one of our experts can review them.
  4. The out of band Win Update which came through was KB4524147 and was not a preview. It
  5. I asked as there was a Cumulative Update which came through in the last 24 hours and required a restart. Glad to here you are back to normal now Cranfield
  6. Have you installed all Windows Updates and restarted the machine?
  7. Smooth upgrade here too. We've no idea what changed as nobody will tell us, so we don't have a clue what to monitor !
  8. See here for hotfix
  9. Возможно, это связано с геолокацией? Какая у вас операционная система? Вы пытались включить и снова отключить блокировку сети? Также есть какие-либо обновления Windows, ожидающие установки? Perhaps it is to do with geolocation? What is your operating system ? Have you tried turning the network lock on and then off again? Also are there any Windows updates pending install ?
  10. Вы пробовали перезагрузить компьютер?
  11. Please upload a copy of the ransom note and an encrypted file here and post back with the result.
  12. Looks like this will be a long running saga
  13. Just in case there is a misunderstanding. Mouse over the notification popup itself... not the notification area .