stapp

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stapp last won the day on February 20

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About stapp

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  1. Of course I don't !! (you told me not to a long time ago) This is on a laptop with just Defender running so I can test EEK. EAM has never been on this machine. Emsiclean attached (reg entry is Emsi Browser Security) I just did another malware scan and it goes straight from '4 of 5' to Finish. There is no enumerating and 5 of 5 scan. Is that how it should be on EEK? EmsiClean_2020.02.26_19.02.11.txt
  2. Beta update went in well. I like the way the GUI is now, it's much easier to navigate. I may be wrong, but doing a manual scan seemed to go from 4 of 5 to finish very quickly. On EAM it goes to 5 of 5 and takes a little while there. Not sure what logs would show this, have attached a couple anyway. logs.db3 scan_200226-073709.txt
  3. stapp

    NEW beta 10015

    Auto update of Win 10 1909 went okay.
  4. Thanks Frank for confirming what I suspected, that EAM treats detections differently depending on what you are doing. However I don't think many users would guess that this would happen.
  5. I do have "Automatically quarantine programs with bad reputation" however this must not apply when running a scan but does apply when doing copy and paste. Very strange. Let's s ee what Frank says.
  6. Win 10 64bit 1909... EAM beta 9977 As well as a Reflect image, I also have a little USB stick which, every so often, I copy and paste my docs, downloads and pictures to. It is sort of an emergency backup of files which I keep in a drawer. On this PC I have 5 eicar items which I keep to test the scanner. The scanner always tells me it has detected them but never quarantines them. I have report only selected in scanner settings. I have attached what EAM usually does and finds from a scan report. Today I selected documents, downloads and pictures in C\ users\ username (room) and chose copy. Then with my usb stick plugged in and opened I selected paste. EAM quarantined 2 items. (screenie attached) The 2 items were from Downloads. Why did it do that when I had it set to report only ? Was it because it wasn't a scan but a copy and paste? The Zip files in Downloads were not quarantined. The eicar.com.txt in root of C was also not quarantined. scan_200125-054319.txt
  7. Server just woke up now.. updates delivered
  8. Ich habe auch keine Updates. Siehe hier https://support.emsisoft.com/topic/32773-cannot-enter-key/?tab=comments#comment-201213
  9. EAM 9977. Windows 10 1909 all updates installed. Fast boot off. This morning after boot, EAM forensics show no updates yet and taskbar icon is showing the glowing action but nothing is happening. Debug logs attached EDIT.. tried to see email via EAM gui and received this message also attached. a2start_20200217043752(6288).zip
  10. Follow the steps here and ATTACH the requested logs so that one of our security experts can help you. https://support.emsisoft.com/topic/31345-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  11. Jeremy just save your documents, pictures, installers etc to an external drive and keep it somewhere safe until your new clean install of Win 10 is done. Then you can just put them on your new install. Of course you can just do the quick route. Save things to another drive (unplug it afterwards) then just do a clean fresh install of Win 10 from iso (either via dvd or usb) without doing the upgrade first. It will auto register the key once you go online. I always during the install choose the 'custom install' so I can delete all partitions from the drive in order that Windows can partition the new install in the way it knows is best. A system image is the best thing to have in ANY situation
  12. @JeremyNicoll you can upgrade to Win 10 to from 8.1 for free (this gives you a digital key which will be recognised by their servers) Then once upgraded, just download the Windows Media Creation tool to make an iso and do a clean install of Windows 10.... you get what is more or less a brand new machine that way. If you don't want to use a Microsoft Account just stay offline during the clean install and click that you don't have internet or a key. That way it installs as an admin local account and gets auto activated when you go online after the install to check for updates. I help out in a computer repair shop and we do quite a few of these a week. As for the trouble with updates, I don't have any on my machines, probably because I do clean installs (no old stuff cluttering things up hiding in odd places) Don't worry too much about firms not supporting things after a certain date... it happens all the time.. it's life.
  13. Just in case, have you tried a RESTART of your machine? (I am assuming here that you are on Win 10)