stapp

I only gave you the ideas... you did the work.

Well done !!

Try installing it, rebooting and then try Win updates again

https://www.catalog.update.microsoft.com/home.aspx

Some info on this here andrey

https://borncity.com/win/2019/08/14/windows-updates-kb4512506-kb4512486-drops-error-0x80092004/

Do you have KB4474419 and KB4490628 installed?

I had mentioned within my blog post Windows 7: Updates for SHA-2 support, that it’s required both updates are installed. Within my German comment here I had recommended checking to see if the relevant updates were available. In fact, blog reader M. Gruber reported here that the SSU KB4490628 was missing on his machine. After installing the Servicing Stack Update (SSUs) from March 2019, the August 2019 security update for Windows 7 SP1 and Windows Server 2008 R2 was successfully installed. And I got a 2nd feedback, that this was the root cause for the update install error. Perhaps it will help one or the other affected person.

20 minutes ago, marko said:

 

What happens if you scan a single, clean file and then try to view the scan details of that ?

I can view the details if I do it immediately from the scan window (before closing the window)

However I cannot view the scan details from the logs GUI (forensics)

Nothing happens when I double click on it in the list whereas if I double click on 'scan started' I get the details.

I tend not to use the 'view details' button and just double click on the item in the logs list instead.

So it looks like there may be an issue here.

View details works correctly on my machine. However my scan shows a detection (an eicar file I keep on my machine for testing scans)

Did yours have a detection? Just wondering if this was a clue

Hopefully it won't be long before support gets back to you.

It might be your location. Mine here in UK have been coming through every hour as normal.

Any errors to see in Reliability History?

Have you tried a restart of your machine?

Win Updates not trying to install anything are they?

No problem here in UK, just had an update.

Have you tried restarting your machine ?

@iammike

Yes I do

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Please upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with:
https://id-ransomware.malwarehunterteam.com/

You can paste a link to the results into a reply so that one of our experts can review them

6 minutes ago, iammike said:

 

Another error I saw was : Security Center failed to validate caller with error DC040780. (Event ID 17)

 

I have seen this error for many months. It happens to me after each hourly update.

See here

https://support.emsisoft.com/topic/30404-event-id-17/?tab=comments#comment-190117

35 minutes ago, Frank H said:

a new proxy.exe requires an app restart.

Okay.

9 hours ago, Frank H said:

which files did you get in the last update ?

See here Frank

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Another application restart requested after the last update. Was it due to the 3 files in the update? Proxy.exe etc.

I updated again and now am on 9621. All seems okay.

The GUI was open during the update, first it said it need an application restart, then after that it said it needed a system restart.

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Did a restart of my machine a few minutes ago (fast boot turned off) Win 10 1903

It says EAM updated after boot but I am still on 9533

Debug logs attached

a2service_20190730143544(1508).zip

From the link in here

https://support.emsisoft.com/announcement/2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/

41 minutes ago, stapp said:

I have just turned my machine on (it's early morning here) and have received updates as normal.

I shall post again after the next update (1 hour)

Updates downloaded on time.

Perhaps bobbonomo it may be working for you now?

I have just turned my machine on (it's early morning here) and have received updates as normal.

I shall post again after the next update (1 hour)

Can you attach the logs as requested here so that one of our experts can help you

 https://support.emsisoft.com/announcement/2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/

Win 10 1903 build 18362.267 .... EAM 9533

Is there a reason why StartMenuExperienceHost.exe has no Description listed for it?

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I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with:
https://id-ransomware.malwarehunterteam.com/

Paste a link to the results into a reply so one of our experts can review them.

I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with:
https://id-ransomware.malwarehunterteam.com/

You can paste a link to the results into a reply if you would like one of our experts to review them.