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Everything posted by stapp

  1. Hello Jack We don't actually deal with malware detection and removal in this area of the forum. I have pm'd the Malware Removal Team to see if they wish to deal with it in another area of the forum.
  2. Hi tsmith35 As Lynx pointed out there is a way of reporting false positives. However you weren't aware of this perhaps. Thanks very much anyway for going to the trouble of reporting it as it helps other users and Emsisoft.
  3. Really good to hear you have got your problem sorted now, I'm sure catprincess will be pleased as well
  4. Have you tried turning on Learning Mode and then rebooting to see if OA 'learns ' it?
  5. Your link doesn't work. Did you use this link http://download.cnet.com/Online-Armor-Firewall/3000-10435_4-10426782.html?part=dl-6274383&subj=dl&tag=button
  6. As you already have a thread running with similar content perhaps it's better if you keep it all in the one thread. http://support.emsisoft.com/topic/3324-a-few-questions/ Thanks
  7. querty it would really be best to just let OA take care of turning Windows Firewall off and on. As drivers cannot be loaded in safe mode you cannot install OA in safe mode.
  8. That Polish page seems to reference Toshiba Tempro. Does that apply to you?
  9. Perhaps try removing it from the programs list altogether, rebooting and then running the Safety Check Wizard.
  10. I believe this new Avast build also solved the conflict with Dell laptops that 864 had.
  11. You haven't been a bother at all Kathy. Glad everything is ok for you now
  12. Although you haven't mentioned which operating system you are using, or which flavour and build of OA, I'm wondering if you have excluded Avast in OA exclusions which usually helps?
  13. Still, I always think it's a good idea to make the vendor aware that his product is flagging a legitimate program.
  14. I sent a link to this thread to GMER. Had a reply back saying it was a False Positive.
  15. See latest info from Defencewall dev on this conflict here http://www.wilderssecurity.com/showpost.php?p=1801260&postcount=49
  16. Some info here http://www.online-armor.com/webhelp3/KF-OASIS.html
  17. krussell if you don't mind me asking, what do you have loading at startup?
  18. Can you please say which operating system you are using and also which build number of Premium you have. Also are NFS11.exe and Launcher.exe marked as trusted and green in colour in OA programs list?
  19. As far as I know Tyler choosing 'run safer' for an unknown program will give the same performance as it does for trusted programs. It should give the same protection. If you right-click on OA taskbar shield and choose OA on the web, or user area, your browser will automatically load those pages in run safer mode as added protection for the user.
  20. The answer is yes to both questions Tyler. More info can be seen here http://www.online-armor.com/webhelp3/KF-RunSafer.html
  21. MSE version 2 is not beta its a release build now. I have just uppgraded it on my Win7 machine
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