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Posts posted by stapp

  1. As far as I know Tyler choosing 'run safer' for an unknown program will give the same performance as it does for trusted programs. It should give the same protection.

    If you right-click on OA taskbar shield and choose OA on the web, or user area, your browser will automatically load those pages in run safer mode as added protection for the user.

  2. Can you give a few more details?

    Such as operating system used, version of OA (OA free, Premium or ++) and build number

    What is the event number, where is it listed and what does it say?

    Is the program associated with your mouse listed in OA programs as trusted and green in colour?

    (You may need to tick the box which says 'hide trusted' at the bottom of the OA programs list to see it)

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