stapp

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Everything posted by stapp

  1. We noticed :)
  2. On another 1903 Pro machine which I have just updated to beta 9469, I am able to right-click on any of the in use debug logs and select send to zip. In other words the context menu works for in use debug log files on that machine. I can only assume that the context menu of the EAM debug logs has become corrupt in some way on the other machine. I have purged all logs from the GUI and also by turned debug logging off and on but it makes no difference. That is the only area of that machine where the context menu is affected. I may just have to do a reinstall of EAM without any further ideas.
  3. On a different 1903 machine via autoupdater I saw this. I didn't see it on my other machine (that one has dark mode for slides.)
  4. Win 10 pro 1903 via autoupdater and a restart. No issues so far.
  5. I have always been able to send debug logs via right-click send to zip even on the day of the logs. As for deleting old ones I can do that any time without turning anything off.
  6. I have discovered that if I want to highlight and send on one the debug logs (for example a2service.log) I can only do it the following day. The logs for yesterday I can now highlight and send to zip. However the ones for today I cannot. Is EAM preventing this while they are in use?
  7. Win 10 1903.... EAM 9412 First thing I do each morning after boot is look at Forensics. This morning the 27th was not at the top of the list and I couldn't get them there. I had no problem with the log showing correctly yesterday. Thought I would send you the debug logs but I couldn't highlight each one (service, guard, start) and send to zip. The context menu just disappeared. I was able to highlight and send the logs folder itself though. There looks to be some 'access denied' lines in the service log. After quite a few clicks the 27th is now at the top as it should be. Logs.zip
  8. Just for info, released build of Win 10 1903 upgraded with EAM installed and running without any issues at all.
  9. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply so that one of our experts can review them.
  10. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply so that one of our experts can review them.
  11. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply so that one of our experts can review them.
  12. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can then paste a link to the results into a reply so that one of our experts can review them.
  13. Did you try double clicking on Start Emergency Kit Scanner exe ?
  14. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply so that one of our experts can review them.
  15. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that we can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can then paste a link to the results into a reply in your thread here.
  16. Hello Matiu, Are you using Windows 10 64 bit? Have you tried restarting your machine? Was Emsisoft running okay and working before this problem happened? If you open Emsisoft and click on ''About'' at the bottom right-hand side of the screen what version number does it say you are running?
  17. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can then paste a link to the results into a reply in your thread here.
  18. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can then paste a link to the results into a reply in your thread here.
  19. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  20. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to look at them for you.
  21. Upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with:https://id-ransomware.malwarehunterteam.com/ Then paste the result here and one of our experts will look at it.
  22. Upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with:https://id-ransomware.malwarehunterteam.com/ Then paste the result here and one of our experts will look at it.
  23. Upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with:https://id-ransomware.malwarehunterteam.com/ Then paste the result here and one of our experts will look at it.
  24. More info here https://www.ghacks.net/2019/05/04/your-firefox-extensions-are-all-disabled-thats-a-bug/
  25. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.