stapp

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Everything posted by stapp

  1. Please upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply so that one of our experts can review them
  2. I have seen this error for many months. It happens to me after each hourly update. See here https://support.emsisoft.com/topic/30404-event-id-17/?tab=comments#comment-190117
  3. stapp

    CLOSED Beta 9621

    Another application restart requested after the last update. Was it due to the 3 files in the update? Proxy.exe etc.
  4. stapp

    CLOSED Beta 9621

    I updated again and now am on 9621. All seems okay. The GUI was open during the update, first it said it need an application restart, then after that it said it needed a system restart.
  5. Did a restart of my machine a few minutes ago (fast boot turned off) Win 10 1903 It says EAM updated after boot but I am still on 9533 Debug logs attached a2service_20190730143544(1508).zip
  6. From the link in here https://support.emsisoft.com/announcement/2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  7. Updates downloaded on time. Perhaps bobbonomo it may be working for you now?
  8. I have just turned my machine on (it's early morning here) and have received updates as normal. I shall post again after the next update (1 hour)
  9. Can you attach the logs as requested here so that one of our experts can help you https://support.emsisoft.com/announcement/2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  10. Win 10 1903 build 18362.267 .... EAM 9533 Is there a reason why StartMenuExperienceHost.exe has no Description listed for it?
  11. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ Paste a link to the results into a reply so one of our experts can review them.
  12. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  13. Please give the info shown from here when you upload the asked for files https://id-ransomware.malwarehunterteam.com/
  14. It is much better now. I can open the browser after a scan with only a minimal delay.
  15. Mine just said 'downloaded and installed 2 files''... but it didn't say what they were like it normally does. Someone will have to kick the server !!
  16. Just autoupdated now so it seems to be fixed
  17. I made a post about it here marko https://support.emsisoft.com/topic/31427-beta-9533update-problem/?tab=comments#comment-194493 Looks like we'll have to wait until someone get's back to us about it. I have managed to reach support.
  18. Problem with updates. EAM is constantly trying but cannot do it. Fails with connection error. Last update was 7.43 UK time. Cannot send an email to support through GUI due to a technical error and was told to try later. EDIT.. Looks like it's fixed now.
  19. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that it can be verified which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply.
  20. Please upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with:https://id-ransomware.malwarehunterteam.com/ Post the result here.
  21. Please upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with:https://id-ransomware.malwarehunterteam.com/ Post the result here. I see you also have a thread here https://www.bleepingcomputer.com/forums/t/700190/i-need-decrypter-for-acute-ransome/
  22. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply.
  23. stapp

    CLOSED Beta 9250

    Is it connected to this?