stapp

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Everything posted by stapp

  1. Peter ..I fixed it for you Auto update went in ok.
  2. Bereits hier berichtet https://support.emsisoft.com/topic/30776-build-9322/
  3. Siehe auch hier https://support.emsisoft.com/topic/30783-emsisoft-and-av-comparatives/?tab=comments#comment-191862 und hier https://support.emsisoft.com/topic/30783-emsisoft-and-av-comparatives/?tab=comments#comment-191867
  4. Try uninstalling Emsisoft, restarting your computer twice, and then re-installing Emsisoft. What you are describing is not normal behaviour. What operating system are you using? Is this the first time you have used Emsisoft? Did you have any other security type software?
  5. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them
  6. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them
  7. Well you need take no action as Windows Security Center shows that Emsisoft is in charge of the protection on your machine. It shows the same as mine does
  8. If you open Windows Security and double-click on the Virus and Threat Protection, what does it say?
  9. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them
  10. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  11. Auto updated OK on Win 10 (I think) Can I ask why you never give any info anymore on what has been changed or fixed? It's quite difficult to know if a fix has worked, or a new feature has not worked when you aren't even told what it is. Are we doing blind beta testing now?
  12. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  13. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  14. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  15. Win 10, EAM 9337 in dark mode. If you open the GUI then Settings, and scroll through the tabs at the top, why does Remote Management never get underlined?
  16. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  17. Win 10 1809 EAM 9322 I cannot get the 'All Components' list in Forensics to work ( I don't use it ever, but thought I should report :) )
  18. You have a reply here https://www.bleepingcomputer.com/forums/t/694264/stun-ransomware/
  19. It may be minor but it's the first time it has affected me. Because the GUI seems even bigger now the tooltip sort of jumps out at me.
  20. Hover over an item in the list which has the little notification popup. Left click on the line ONCE when the popup happens (it will highlight the line) Then with the line highlighted, and the popup there, double-click on the line.
  21. Can replicate on anything with a notification
  22. The notification which shows when you hover over update to 9322 bleeds through everything.
  23. OK for me in England. Perhaps just an ISP hiccough ?
  24. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  25. Look in Windows taskmanager to see if you can see any EAM items. If you do you will have to start up EAM again, open it and go to Settings...Advanced and untick Self Protection. Then shut down protection again from the taskbar before trying your problem installer again