stapp

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Everything posted by stapp

  1. stapp

    CLOSED EEK 10065

    Thanks for the explanation Frank.
  2. Thanks. By the way, there is definitely something not right with the GUI as shown in my screenshot above. It's still doing it sometimes despite trying other areas of the settings.
  3. I can confirm that EEK build 10065 folder on Win 10 will now delete via right-click
  4. Win 10 1909 with all updates. Updated beta enabled 10048 to 10065 without issue. Did a malware scan and again Defender caught eicar first (debug logs and screenie attached) There is no trace of eicar on machine now even though I selected for Defender to allow it. Can confirm that right-click delete now works on EEK folder using Win10 Downloaded and installed EEK again. I noticed in Forensics that it says ''detect pups has been changed to enabled'' It didn't ask me about that!! Logs.zip
  5. Win 10 1909 all updates. Autoupdated without issue. Noticed that whenever I choose Settings.... Permissions, it shows Updates as underlined in the GUI. It may correct itself perhaps after a reboot. Just looking around at the moment. What do you mean by 'Setting the Administrator password''? Do you mean that setting wasn't working as expected in some cases?
  6. Also Frank and the team are aware of this issue on Win 10. You should be able to delete EEK on Win 10 after trying to...rebooting...... and then trying again. https://support.emsisoft.com/topic/32932-eek-10048/?tab=comments#comment-202058
  7. Have a read here to start you off https://www.emsisoft.com/en/company/privacy/ Info for each item is on right-hand side of page (I mention that as is it's in that light grey colour that sometimes can be tricky to see) Also see here https://blog.emsisoft.com/en/7308/emsisoft-quite-possibly-the-most-privacy-conscious-anti-malware-around/
  8. To find out what version of Windows 10 you have, click the start flag (bottom left of taskbar) and immediately type the word winver and click on it (no need to enter it into a box or anything)
  9. What operating system are you using? (E.g. Windows 10 version 1909) Are all Windows updates installed and the machine has been restarted? What browser are you downloading with? Can you download any other software ok?
  10. stapp

    CLOSED EEK 10048

    Got it working!! Enabled always, disabled, enabled always, disabled, enabled always. Now it works !!! I need a lie down now.
  11. stapp

    CLOSED EEK 10048

    Frank with EAM debug logs are easy to find C\Progdata\Emsi\logs With EEK I cannot find them even though I have debug logging enabled (selected always option) Tell me where they are please (a tooltip on debug logging for EEK would be handy) There are none in C\EEK logs only logs.db3, and none in ProgData\Emsisoft, only updates.
  12. Ich benutze Google √úbersetzer, damit mein Deutsch nicht gut ist Welche Versionsnummer von EEK haben Sie? Dies ist die neueste 2020.3.1.10032 https://www.emsisoft.com/en/home/emergencykit/
  13. No. Flash is turned off by default in new Chromium Edge.
  14. stapp

    CLOSED EEK 10048

    Using 10048 on Win 10 build 10083.720 Okay. I installed EEK. I updated it and turned on beta updates and debug logs and updated again. Now using 10048 on Win 10 build. I closed EEK. I did cmd as admin for query. Please see screenshots and logs attached. I still cannot uninstall via right-click delete. Did a malware scan and EEK caught eicar this time. This was with WD real time on. So perhaps there was a race last time and WD won. Why does Emsisoft allow the updates folder to stay on the machine when EEK is deleted? Logs.zip
  15. I am using EAM and Win 10 with all latest updates. I have no problem seeing the images on that site using the new Edge or Vivaldi.
  16. Win 10 1909 Updated to new beta.. no issues with update. 1.....Did a malware scan and something odd happened. EEK always catches my eicar.txt file in downloads. This time it didn't, instead during the EEK scan Windows Defender notified me and I told it to allow it (see screenshot). EEK scan then did not catch the eicar file in the scan. Does it pick up on Defender allowing it? 2..... Why is there a Emsisoft folder in ProgramData? It is called Updates and has only BD definitions listed in there but both files are empty. It does not get deleted with the other things in C\EEK obviously. 3.... When will I be able to use right-click delete on the C\EEK folder without being told it in in use? (I am using new beta 10048) I just tested the deletion and ended up having to use sc delete epp Logs of scan attached plus WD screenie. logs.zip
  17. What operating system are you using? If you are using Windows 10 is there any Windows updates waiting to install? Did your scans usually run okay before you had this issue?
  18. That may be so but that should not happen. So... I did a scan and then tried to delete the clean install of 100032. No success. So I did a machine restart and tried again.. no success Here are 2 sets of logs covering both attempts. In my opinion this should not be happening and is a bug. Logs.zip Logs (2).zip
  19. Clean install of 10032 No issues with install. No issues with scan. Will delete EEK 100032 later as a test.
  20. I updated my 100025 version through the beta updates.. no problem. Did a malware scan with 100032... no problem. Thought I'd check out doing a clean install of 100032 to check license issue fix... problem C/EEK would not delete. First I had deleted shortcut to it from my desktop. Then went to C/EEK right-click delete. It got to a certain point and said it couldn't delete as it was still in use. I did a restart of machine to 'unlock' it. It still wouldn't delete. So I ran Emsiclean and deleted EEK through it and did the requested restart of the machine. After restart C/EEK was still there. So I right-click deleted it again and this time it went. I shall install 100032 as a clean install now and report in another post.
  21. So that someone can help you can you say what operating system and build you are using ( for example Windows 10 build 1909) Are all Windows updates installed and not waiting in the background to be installed? Do you use any other security software? Was EAM running ok and then suddenly one day you started having problems?
  22. @Jezzper "Not recommended" may not mean what you think it does. It has not received a negative rating, instead it has not yet received a positive rating either. Hope that helps you