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stapp

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Everything posted by stapp

  1. In OA click on Programs and then Options and put a tick in 'clear unknown programs on reboot'
  2. Please also attach the other requested logs as outlined here, then one of our experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  3. If you are unable to use your machine in normal mode, boot into safe mode and uninstall either MSE or EAM, .
  4. I only mentioned that file Christian as the file size didn't change for 7 hourly updates yesterday.
  5. Do you mean.... Signatures\BD\update.txt (347 bytes) - updated This seems to have been repeated for the past 7 hours
  6. Please follow these steps and attach the logs here so our malware expert can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  7. Try booting into safe mode to uninstall. Different way to get into safe mode in Windows 8 are listed here http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
  8. Please follow the steps here and attach the requested logs so one of our malware removal experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  9. Please follow the steps here and attach the logs. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  10. Please follow the steps here and attach the requested logs then one of our experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  11. I am happy to hear all is well for you now
  12. It is not recommended to use 3rd party uninstallers to uninstall OA. It is important to use the OA uninstaller only. Is everything ok now?
  13. Please follow the steps here and attach all the requested logs then one of our experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  14. If you wish one of the malware experts to help you please follow the steps here http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  15. Please follow the steps here and attach the requested logs then one of our experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  16. See thread here. Post number 11 gives most info. http://www.wilderssecurity.com/showthread.php?t=357523
  17. Please follow the steps here and attach the requested logs then one of our experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  18. Have sent you some logs Christian regarding a a2hosts.dat update I just had.
  19. Please see here and post the requested logs. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  20. Some info here perhaps... (obviously ignore the Process Explorer reference) http://forum.sysinternals.com/bsods-missing-drivers_topic17982.html
  21. Follow what steps you can here and post the logs so our Malware removal experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  22. If it was my machine this is what I would do as a test. Using msconfig I would turn everything off under the startup tab, ok my way out, and then reboot. If it was much quicker startup I would then know one of the startup items was causing it. Should be easy enough then to find out which one by re-adding each one and rebooting inbetween. By the way how did you remove the Emsisoft items and also 360?
  23. By the way thread starter is using Win 8.
  24. Please follow the steps here and post the logs. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
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