stapp

Global Moderator
  • Content Count

    3356
  • Joined

  • Last visited

  • Days Won

    61

Everything posted by stapp

  1. OA will know it's already installed and will offer you the choice to upgrade over original install, this preserves the settings you have made.
  2. It is the freeware or paid version? If it has never happened before it may be an idea to follow the steps outlined here.... just in case http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  3. It shouldn't do as it is an upgrade not a new install.
  4. As far as I am aware SuperSniffer this still applies http://support.emsisoft.com/topic/5208-known-online-armor-issues/page__p__31548#entry31548
  5. I see you must have been following the list of things to try here http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=219975 What version of Internet Explorer do you have and does it work? Is McAfee firewall still installed? Also have you tried uninstalling the AOL Desktop Software as shown here? http://help.aol.com/help/microsites/microsite.do?cmd=displayKCPopup&docType=kc&externalId=16242 It seems as though it may be that it is not EAM causing this as it seems to be an issue quite a few AOL users have had.
  6. I see what I presume is your 2 page thread on this issue over on Wilders and the fact that you seem to have got some things sorted now? http://www.wilderssecurity.com/showthread.php?t=326763
  7. Please follow the steps here and attach the requested logs so one of our Spyware Experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  8. Just checked this trujwin on Win 7 64bit and history firewall entries, when clicked on, are highlighted for me in the firewall window.
  9. Works for me on my XP machine trujwin. Will check on my Win7 machine later.
  10. At one time you could order the disk to be sent in the post just paying for shipping, perhaps this may be a possibility for you? International https://om2.one.microsoft.com/opa/Validation.aspx?StoreID=2d43158f-9ef0-472d-8d70-ecc0e0102782&LocaleCode=en-us Canada and US https://om2.one.microsoft.com/opa/Validation.aspx?StoreID=d8f7bc03-a729-4829-88fe-3060615fec1b&LocaleCode=en-us
  11. Are you running Windows 7? I ask because it says in the system info you listed that are running XP. If you are running XP you would not be able to install SP 1 for Windows 7. XP users have SP3 as their last service pack. If you are unsure of which Service Pack you have just right-click on 'My Computer' and select properties. It will say there what service pack you have on the 'General' tab.
  12. I am sure the OA dev (andrewf) would really appreciate seeing the minidump file from the BSOD. If you still have it could you either attach it here in a post or pm it to him (you may have to zip it first to attach and press the 'more reply options' button)
  13. Please follow the steps outlined here and post the requested logs, then one of our Spyware Experts will help you http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  14. If you click the little arrow near your clock in the taskbar ( the one that says 'show hidden icons' when you hover your cursor on it) is the oa icon there?
  15. Please try the fix suggested in post 2 of this thread here http://support.emsisoft.com/topic/8431-online-armor-error-message/
  16. That has allowed me to upload with flash uploader
  17. Sorry Fabian forgot to say I'm using 32bit IE9 but it doesn't work in the 64bit version either. Any ideas why I seem to be having this problem with IE9 and not Opera?
  18. @ ¥akuza112 Personal choice. Testing with Opera...... Upload skipped File too big to upload... max set at 2MB Testing with small pic.... that works. So IE is the problem
  19. Checking some things out.. basic uploader No that doesn't work
  20. At the moment I cannot get Flash Uploader to work. IE9 Windows 7 64bit
  21. Does it allow you to delete the unknown drivers if you enable super admin mode? http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/ Please make sure you disable super admin mode after trying to delete the unknown drivers.
  22. Just follow the steps here http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/ and post the requested logs. One of our malware removal experts will then help you out.
  23. As well as Hackerman's excellent advice, do you have Norton excluded in OA and OA excluded in Norton?
  24. There was a poster here who had a similar issue with Eset. May not help I know, but it was so similar I had to let you see it http://www.sevenforums.com/hardware-devices/142246-more-than-100-unknown-devices-network-adapters.html
  25. What have you figured out was the cause?