stapp

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Everything posted by stapp

  1. Please follow the steps here and attach the requested logs so that one of our experts can help you. https://support.emsisoft.com/announcement/2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  2. Perhaps also post the Fabar Recovery Scan Tool as requested here and attach the log so our experts can see it. https://support.emsisoft.com/announcement/2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  3. Danke, Icewolf. Mein Deutsch ist schrecklich !! Wenn Sie den Cursor hier positionieren, werden Uhrzeit und Datum angezeigt.
  4. I had my browser open, EAM update slide appeared, I opened notepad which is pinned to my taskbar, and dismissed EAM update slide. Notepad was minimised back to the taskbar leaving the browser. EAM build 9269 on Windows 10.
  5. Siehe hier.. https://support.emsisoft.com/topic/30508-build-9204/?tab=comments#comment-190523
  6. It may help identify the ransomware.
  7. Did you try uploading the ransom note?
  8. No, the link to what it said here when you uploaded the files to it https://id-ransomware.malwarehunterteam.com
  9. Can you paste a link to the result?
  10. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can then paste a link to the results into a reply so one of our experts can review them.
  11. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can then paste a link to the results into a reply if you would like one of our experts review them.
  12. Can I just clear something up. I have another machine with Win 10 and EAM, so I turned off 'start at Windows start up'' and re-booted machine. After boot there was no EAM in system tray. However in Task Manager Emsi Protection Service is shown as running and Windows Security Center shows it as being on. What exactly does turning off ''start at Windows start up''' do? Does it just turn off real time protection and remove sys tray icon?
  13. https://support.emsisoft.com/topic/30471-beta-9188/?tab=comments#comment-190459
  14. Even with ''start with Windows'' unticked EAM still starts at next boot. I've reported this in beta forum. Perhaps its a cosmetic issue?
  15. EAM still starts with ''start with windows'' unticked' after restarting my machine. Fast boot is disabled
  16. Win 10 1809 I have a machine upstairs that I use every couple of days. I updated it this morning to build 9204. After reading here about an issue https://support.emsisoft.com/topic/30517-update-to-version-2019109204-disabled-windows-startup/ I went upstairs to allow it to update to new build 9207 but had a look first and 'start with Windows' was unticked. However it had no problem updating or starting with Windows so I wonder if it is cosmetic? It is still unticked so I will restart machine and see what happens. Here are debug logs in case they help a2start_20190201090648(7192).zip
  17. But for those of us that do open it it would be nice to have them white It makes the GUI design look unfinished
  18. Do you not think it might be an idea to make the drop down symbol at right hand side white like the words are? Grey on black is hardly visible, and you may get folk clicking on the actual word to see whats there instead.
  19. Win 10 1809. Beta update installed ok. Not keen at all on the collapsible Settings part of the GUI which is like that every time you reboot. Why have you done that??
  20. It is a good idea to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  21. You figured that out because the word 'search' was not showing in the box !! OK now Frank GT500 is showing and blocked. (GT500 if you read this I only use it to test)
  22. Now it is 233MB (I blame GT500 and messing with surf protection for that ! ) It drops to low levels quite often.
  23. Yes. You can see I keep trying to re-add it in screenshot. Also in Forensics.