stapp

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Everything posted by stapp

  1. OK for me in England. Perhaps just an ISP hiccough ?
  2. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  3. Look in Windows taskmanager to see if you can see any EAM items. If you do you will have to start up EAM again, open it and go to Settings...Advanced and untick Self Protection. Then shut down protection again from the taskbar before trying your problem installer again
  4. Did you right-click on the EAM taskbar icon and select 'shut down protection' ?
  5. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  6. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  7. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  8. No Jeremy all is well with the forum I believe it's a new type of email based feedback they are trialling.
  9. Thank you for the reply Frank
  10. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  11. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  12. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  13. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  14. Haben Sie einen Neustart Ihrer Maschine ausprobiert?
  15. You have already posted here https://support.emsisoft.com/topic/30704-kroput-new-ransomware-attack/?tab=comments#comment-191201
  16. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  17. I tend to just double-click on the Update entry when I want to see it Alan. I tend to do that with all the entries in the Forensic logs. Does it work for you?
  18. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  19. As there was no answer to the above question I am asking it again using build 9269 on Win 10 :) In EAM advanced settings, I turn off (untick) Start with Windows and restart (fast boot disabled) Upon restart there is no icon in taskbar but taskmanager shows EAM protection service running. Windows Security Center seems a bit unsure about what is happeneing. Then the Security Center says I have to open EAM to fix things. After I click on that message EAM is open and all is running normally and taskmanager shows all 3 EAM items. Can you say what exactly NOT starting with Windows does?? (also you have to remember to re-tick start with Windows)
  20. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them
  21. It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like one of our experts to review them.
  22. Please follow the steps here and attach the requested logs so that one of our experts can help you. https://support.emsisoft.com/announcement/2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  23. Perhaps also post the Fabar Recovery Scan Tool as requested here and attach the log so our experts can see it. https://support.emsisoft.com/announcement/2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  24. Danke, Icewolf. Mein Deutsch ist schrecklich !! Wenn Sie den Cursor hier positionieren, werden Uhrzeit und Datum angezeigt.