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Everything posted by stapp

  1. That looks about right. Of course all of them may not be there anyway. How about trying to look for one at a time and seeing how you manage?
  2. Just wondering why you have avg set to ask in oa programs? If you trust it to be installed on your machine then you should trust it in oa programs. Does it make any difference if you allow and trust it in oa, reboot and then go online? Or as a test uninstall avg safe search , reboot and then see if the problem still exists.
  3. There really should be no need to turn services etc off in order to make OA work correctly. I would suggest you put things back to default. Is it only when browsing that you have the slowdown? What browser do you use? When you look in OA program list (with the ''hide trusted'' tickbox at the bottom of the page unticked) are all programs showing as 'allowed' and ' trusted' ?(green in colour0
  4. Perhaps run the AVG removal tool, make sure you choose the 64bit one (as that is what you say you have)
  5. Hanziness you really cannot have two third party software firewalls installed at the same time on a machine. It will cause issues, no doubt at all about it.
  6. Beswick are you saying you normally have 'block all programs at startup'' ticked? When you untick that setting you may have to reboot to make sure OA applies it. So if you untick that setting, reboot, and then check for updates does it still tell you that you are not connected?
  7. Been keeping an eye on this thread but not posted until I made sure my history was working as intended for me. I have OA on XP and Windows 7 64bit. I have the history set for 7 days (the default on install) All entries on both operating systems are kept for 7 days and then disappear from the bottom of the page as their ''saved for time limit'' is reached. So I cannot confirm what your are seeing. The only variable is that you have manually set yours for 30 days. Do you see any difference in behaviour if you switch to 7 days as a test? ( I realise you would have to wait a few days before you post back )
  8. I have found that if I switch to standard mode I am able to update time manually then I switch back to advanced mode and OA seems then to have no problems with Windows Time updating. Andrewf (the OA dev) already has logs about this from me (#3014), but the more logs the merrier
  9. Have a good read of this thread and see if the info in it helps you.
  10. Online Armor turns off Windows Firewall during the install process. When you uninstall OA it turns Windows Firewall back on during the uninstall process
  11. Please follow the steps here and post the requested logs so one of our Malware Removal experts can help you.
  12. Hello UNsecure, If you would be kind enough to help out by doing a fiddler log here are some instructions which may help you... Download and install Fiddler Open EAM, go to Configuration > Update settings. At the bottom of the page click "Connection settings" In proxy server put localhost port number is 8888 Click OK Start Fiddler. Do a couple of manual EAM update attempts. Then in Fiddler do File -Save-All sessions. It will be saved as a .saz file, give it a name. Zip it and send to GT500 in a pm. MAKE SURE YOU UNTICK THE PROXY SETTINGS IN EAM AFTERWARDS - important!!
  13. You don't have to worry about network discovery after you have installed OA Under the firewall tab..rules...computers, you will be able to control things from there. More info here
  14. OA automatically turns Windows Firewall off on install. When you uninstall OA it will automatically turn Windows Firewall back on.
  15. Can you please follow the steps here and post the requested logs, then one of our Malware Removal staff can help you.
  16. Please follow the steps here and post the requested logs. Then one of our Malware Removal experts can help you.
  17. Also we have dedicated users who spend their free time hunting for undetected malware to submit to Emsisoft
  18. Do you mean this?
  19. Either would do, although I personally use the OA uninstaller via start/all programs. I usually close and shut down OA via right-click option on OA taskbar icon first. I always reboot twice after uninstalling. OA uninstalls cleanly without issue for me .
  20. What is your language? Are some popups in English? Try this....
  21. If no one else uses that combo at the moment perhaps you would like to give it a try and give some feedback
  22. As well as OA I also use EAM and Sbie on Windows 7 64bit without problems.
  23. I use OA Premium and Sbie (paid) no problem at all using Opera and both IE8 and IE9. Sbie will ask you on install about OA to add it to its compatability list.
  24. Please follow the steps here and post the requested logs then one of our Malware Experts can help you.
  25. It may be better if Andrewf (the OA dev) answers your questions about the 2 instances of some OA components. It sometimes is necessary to reboot your computer so your computer can take a breath