stapp

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Everything posted by stapp

  1. Please follow the steps here and post the logs that are asked for, then one of our Malware removal experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  2. Green border does show for CCleaner when run under XP run safer. Confirmed as not showing for Win7 64bit. Version 3.19 added a tickbox option to skip UAC for later operating systems. (Just adding this for info GT500)
  3. Please follow the steps here and post the requested logs then one of our Malware Removal team can help you http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  4. Apologies for the delay. It is Xmas Day so perhaps you wouldn't mind waiting a little bit longer for input on this issue. Even software developers have to have a break sometimes
  5. When you install OA firewall it automatically turns Windows Firewall off. When you uninstall OA firewall it automatically turns Windows Firewall back on. Most 3rd party firewall do this. It is not a good idea to run 2 firewalls at the same time.
  6. Please follow the steps here and post the requested logs then one of our Malware Removal experts can help you http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  7. Please follow the steps here and post the requested logs then one of our malware removal experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  8. Please follow the steps here and post the requested logs, then one of our Malware removal experts can help you http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  9. Please follow the step here and post the requested logs then one of our Malware removal experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  10. You know the rules G-Hot. Post the requested logs. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  11. When I go here http://changeblog.emsisoft.com/2012/12/11/beta-updates-2012-12-11/ The little window on the left of the page under 'best in test' gives me a 503 error when I click on 'cleans every malware'
  12. What happens if you reboot after taking OA off 'block all network traffic'? Do you have it on this setting often or is it just a test for this? /off topic good luck with the Virgin superhub, many posts online about its performance, also have a friend with one, he calls it a superdud ! http://www.theregister.co.uk/2012/09/18/virgin_media_superhub_still_failing_punters /back on topic
  13. Please follow the steps here and post the requested logs then one of our spyware removal experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  14. Please follow the steps here and post the requested logs then one of our malware removal experts can help you http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  15. Do you actually have Windows 7 Service Pack 1 installed?
  16. Thanks for posting bocl Also mentioned here http://support.emsisoft.com/topic/9815-mrg-effitas/
  17. Please follow the steps here and post the requested logs then one of our Malware Experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  18. Have you tried just one security app along side OA instead of those 3? Seems a bit overkill (but that's just my personal opinion)
  19. When doing a manual scan Riskware will only be scanned when using the 'Custom' scan settings and you have Riskware enabled in the settings there.
  20. I have the same setup as you (OA and EAM on Win764bit SP1) and do not have this problem. When you reinstall OA are you reinstalling any OA settings from the previous install? Do you have OA and EAM excluded from each other? Did you have OA already installed and this just happened or was it after you installed OA for first time? In OA programs list (with hide trusted box at bottom unticked) is everthing showing as trusted and green in colour?
  21. It is strange because I also use OA on Win7 64bit (although I have it with EAM) and do not see the problem that you have. Have you tried uninstalling Avast, rebooting and then see what happens to OA then? (I suggest this as a test only I do not expect you to run your machine this way as I'm sure you know)
  22. Do you have anything that you have set as blocked or set to ask?
  23. Perhaps try deleting the pkzip program from OA program file list, rebooting and then running the program again and making sure you select allow and trust when asked on running it again.