stapp

You have started a thread on the ''Help my PC is infected'' area of the forum. Perhaps it may be better to see if you are infected first in case that is what is affecting your inability to update.

I believe the original posters question was answered in March. No need for this thread to have been resurrected really. Thread closed

I suggested disabling protected mode merely as part of troubleshooting I can see that you have tried very hard to get it to work. We have other users using OA, FF15 and latest Flash without issue so I am at a loss now.

So was it correct that with Firefox 14 everything worked okay for you, but FF 15 messed it up? Did you try disabling FF protected mode? Unfortunately it seems there are quite a few people who don't even use OA who are having problems with FF15 and Flash

Is this you involved in this thread here MichealT that I have been reading? http://forums.mozillazine.org/viewtopic.php?f=38&t=2527493&p=12257087

I can confirm this on Windows 7 64 bit. Thomster do you have Windows Defender turned on?

Michael I don't use Firefox so may be way, way off beam here. Is plugin-container.exe listed as trusted and green in colour in OA programs list?

@hackerman1 http://www.mrg-effitas.com/current-tests/flash-test-results/

Yes illuminati, throwing your pc out of the window resolves a lot of problems

Please follow the steps here and post the logs then one of our Malware removal Experts can help you http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/

Please follow the steps here and attach what logs you are able to do then one of our Malware Experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/

Stop posting this all the time. Instead follow the instructions posted in your other thread here. This is your last warning. http://support.emsisoft.com/topic/9051-new-trojan-shamoon-need-your-everyone-please/

You must follow the steps in the link below and post the logs as requested, or the Spyware Removal Expert will be unable to help you http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/

Please follow the steps here and post the logs please. Then one of our Malware Removal Experts will help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/

Please see the thread here, follow the instructions and post the requested logs in the ''Help, my PC is infected!'' area of the forum. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/

Have a read here, it may help you http://www.emsisoft.com/en/kb/articles/tec111020/

Please follow the steps outlined here and post the requested logs. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/

Please follow the steps here and post the requested logs, then one of our Malware Experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/

Can you please follow the steps here and then one of our Malware Experts can help you http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/

Please follow the steps here and then one of our Malware Experts will be able to help you http://support.emsis...to-this-thread/

Please follow the steps here and post the requested logs http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/

I'm sure catprincess will be pleased to read that her advice worked The csv file would have uploaded if you had zipped it up by the way.

I believe the issue is being looked at at the moment.

hackerman1 the original poster is talking about Online Armor safety check wizard. Don't think even if it still existed it would be found in EAM program files

Which version of Firefox do you have? Which version of Flash? In OA programs was Flash allowed and trusted (green) in the list?