stapp

Global Moderator
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Everything posted by stapp

  1. I don't think anyone has mentioned anything. Have you seen any issues, if so, can you go into detail what happens?
  2. Please read here, follow the steps and post the requested logs. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  3. The latest version is 5.1.1.1395. I would uninstall the version you have using the programs own uninstaller, and reboot twice (this removes all drivers) Then download and install the latest ++version from this page http://www.online-armor.com/downloads.php
  4. Please follow the steps here and do the logs that are asked for http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/ Then start a new thread in 'Help my PC is infected' area of the forum http://support.emsisoft.com/forum/6-help-my-pc-is-infected/
  5. I am using OA Premium and running in advanced mode.
  6. Just a thought. Do you have 'autoconfigure trusted programs' unticked in options/firewall? Maybe it looked the same item but on mine svchost uses a different port each item in windows updates.
  7. Here you go Arcadia http://support.emsisoft.com/topic/6687-license-question/
  8. To add a screenshot click the ''more reply options'' button when you are writing a post.. This will then allow you to post the screenshot using the uploader.
  9. This link should give you some info which can help you decide what you want to do. http://www.howtofixcomputers.com/forums/hp/hp-laserjet-hpwuschd2-exe-hpbdfawep-exe-171477.html
  10. What does it say in the Windows Event Viewer at the time that this happens. (Either under System or Application)
  11. Can I ask why you are running without Windows 7 Service pack 1? Have you set Avogadro as an "installer" and excluded Avast fromm OA and OA from Avast as Cat Princess suggested?
  12. I think you need to lie down in a dark room and rest perhaps.
  13. Also in addition to the info Cat has requested, does it also happen if you browse in Internet Explorer? Does it also happen if you browse in Firefox safe mode (all add ons disabled) ?
  14. Press the ''more reply options'' button when making a post. This will give you the option of uploading the file using the flash uploader.
  15. I have been hoping that one of the developers or more EAM experienced users would have posted with some suggestions for you. You have been told your system is clean now by ShadowputerDude so there is no reason EAM should not install. I am sorry you are having this problem, I will try to get some help for you.
  16. If you got the file from the Emsisoft site there is no problem with the installer. I would run the file.
  17. If I was you, I would uninstall EAM, reboot and then re-install. This fixes most problems
  18. I updated last night but cannot get any updates at the moment. Perhaps it's a location based server issue. I'm sure they will be working like mad behind the scenes to fix it
  19. Please read and follow the steps in this link then one of our malware removal staff can help you http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/ Please post the logs etc in the 'Help, my PC is infected!' area of the forum http://support.emsisoft.com/forum/6-help-my-pc-is-infected/
  20. Just tested after reading you r post on my win7 64bit. I cleared update logs and waited for an automatic update which has just happened. The date and time for the update is correct. I see your update was done manually, perhaps see what happens if you clear logs and wait for auto update?
  21. Does this thread help at all Marcos? http://support.emsisoft.com/topic/6259-guard-host-rules-my-own-no-longer-saves/
  22. The best thing to do would be to follow the instructions from ShadowPuterDude first. It is always better to just follow one persons instructions at a time
  23. Have you closed EAM, rebooted and tried again updating? I see you are presently being helped in the Malware removal area of the forum. Perhaps it may be better to wait until you have that sorted.
  24. What do you mean you have lost everything else? Can you say what operating system you have and any other info that may help members to help you. Did you upgrade by the EAM normal update process or did you download the installer etc? I would try closing EAM and rebooting.