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Everything posted by stapp

  1. tazman did you make a spelling mistake when you put svhost.exe?
  2. Have you tried installing OA in normal mode and then uninstalling it in safe mode yet?
  3. It doesn't matter that OA won't be able to run in safe mode, in fact that is why you are going to uninstall it in safe mode so it should uninstall cleanly while in safe mode. Don't forget to reboot twice afterwards. How are things now? Did you use Advanced System Care's uninstaller function to uninstall OA first time around?
  4. Try reinstalling OA again. Then boot into safe mode and use OA's own uninstaller (no third party tools) to uninstall. Reboot and then reboot again. Is the problem solved?
  5. Please follow the steps here and post the requested logs. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  6. I think GT500 means what happens if you click your pc start button/all programs/Online Armor/Online armor. Does the GUI open then?
  7. The latest version of OA is You should update your old version by either downloading the new version from here http://www.emsisoft.com/en/software/oa/ and installing it over the top of the one you have, or uninstall your version, reboot twice, and do a fresh install. By the way you say you use Avast, but you also list Eset. Eset also has an antivirus are you running both Avast and Eset together? If so it is not a good thing to run 2 antivirus at the same time. Also Eset if you run the Internet Security version has a firewall. Do you run this as well as OA firewall?
  8. When you say it will not shut down, what stage does it stick at? Do the icons go away? Does the taskbar still remain? If so are you able to open taskmanager and see if it says what is not responding, or any other clues. Does the Windows Event Viewer show anything? Do you run MBAM in real-time ?(paid)
  9. Perhaps there is an rss feed link somewhere on the firefox page?
  10. On this forum we do not give opinions on other products detection rates
  11. When you double-click the installer to upgrade your older version OA will ask if you want to shutdown the program in order to deal with running the upgrade. This is normal procedure... just allow it
  12. Please follow the steps here and post the requested logs. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/
  13. You will probably find that disabling Zone Alarm firewall is not enough. Only one firewall is recommended to be installed at any one time. This applies for all firewalls (apart from Windows firewall which gets turned off when a third party firewall is installed) Just disabling a firewall means the drivers for it are still installed and can cause conflicts. Decision time for you I'm afraid laudel.
  14. laudel you cannot run OA firewall and Zone Alarm firewall at the same time.
  15. Learning mode is something you can enter whether you are in basic mode or advanced mode... it is a separate thing from them. You cannot turn learning mode off by clicking on basic/advanced modes in the right-click toolbar options. You turn it off by clicking on it (either right or left click) in the taskbar right-click options menu. I don't see it as a bug really because basic and advanced modes are methods that you choose to run the firewall in, learning mode is a way for the firewall to learn centain rules you wish the firewall to know about.
  16. Ongoing thread about this here http://support.emsisoft.com/topic/7382-emsisoft-internet-security-pack-places-first-in-comssru-comparison/page__pid__44834#entry44834 I will close this one now:)
  17. What I meant was what happens if you click on learning mode in the right-click taskbar menu (as if you were just choosing to select it) I ask because if I right-click on taskbar menu and click on learning mode.it goes into learning mode. If I then right-click on taskbar menu and click on learning mode again, it turns learning mode off.
  18. Hi laudel, Which version and build of OA are you using? In the programs window of the GUI are the programs that you are wanting to use listed as trusted and green in colour? Also are you using zone alarm firewall at the same time?
  19. What happens if you just click on where it says 'learning mode' in the right-click toolbar options?
  20. This has already been brought to the attention of the devs. Like you, I also noted that it seems to be when a clean install is not done. However it is is a cosmetic issue and causes no problem whatsoever as to how the program works. I'm sure when the devs have some free time ( ) they will sort it, at the moment I guess it is pretty low on the priority list.
  21. Some info here which may help you http://answers.microsoft.com/en-us/windows/forum/windows_7-system/logonuiexe-no-disk-there-is-no-disk-in-the-drive/7a158e14-6a56-4bfd-b1b5-796c3ccea3b0
  22. Sorry Creer it was early this morning when I replied to your post. No changlog as such at the moment as far as I am aware. I believe the main change was to address Chromium-based browsers being unable to download anything when running sandboxed.
  23. Some info here Creer http://changeblog.emsisoft.com/
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