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catprincess last won the day on March 30 2014

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  1. catprincess

    Internet Explorer question?

    Various posts have been removed. It is not appropriate for members to be directing other members to poke around in the registry. You have no idea whether or not they are qualified to be handing out such instructions and it could result in serious problems. If you think you are infected, the appropriate place to post is here Otherwise, please wait for Emsisoft to continue to assist you.
  2. catprincess

    BadUSB and BIOS malware

    Since this ongoing discussion is moving further and further away from anything related to product support, I'm going to move your topic to the "Malware and Computer Security" section where it seems to fit better. Emsisoft can always shift it back later if they feel it belongs somewhere else
  3. catprincess

    Black Screen before Windows is fully booted

    This thread is quite old now. Please start your own thread if you have problems with an Emsisoft product.
  4. catprincess

    a2framework.dll can not be found

    This thread is now over a year old. If you are experiencing a problem, please start your own thread.
  5. catprincess

    Signs of questions instead of letters.

    You already have a thread about this in the Russian language section. To quote the forum Terms of Use:
  6. Unfortunately I have to remind people again to please stay on topic and not hijack other people's topics. Some posts have been split into their own topic where possible. Any more off topic content that gets posted into this topic in future will simply be removed. This section of the forum is specifically for Feedback, Comments and Suggestions on how Emsisoft can improve their products and this community. If you wish to discuss other vendor's security products, there are other forums designed specifically for that. If you wish to discuss a different Emsisoft product, please start your own topic (preferably in the Customer Support section if it involves questions as there is no guarantee you will get a response from Emsisoft in this section as it's meant for simply leaving feedback).
  7. Fabian has already told you that you can continue to use OA and EAM and do not have to use EIS. I quote below: Now that this has been clarified, please stay on topic (this thread is about the upcoming release of EIS). If you have questions about Online Armor, please post them in the appropriate location.
  8. catprincess

    openoffice don't work with OA

    You already have a topic for this in the Italian section here
  9. I've again had to remove links to your helpdesk tickets which reveal details such as your email address that spammers can then harvest. Since you have taken the advice I gave you before to continue your support request in your ticket, I'll close this thread as it's counterproductive to have the same support request in multiple places.
  10. I had to remove various private information from your posts including links to the helpdesk ticket which shows your license keys, email address, etc. If you already have a helpdesk ticket for this, then it's recommended to continue with support via that method. I suggest you also speak to the support person dealing with your helpdesk ticket about your license keys for EAM and OA also, as they were visible to anyone to steal, before I had a chance to remove them.
  11. catprincess

    oaui.exe-application error

    Hi pna, Please see GT500's instructions for excluding MSE in this post Most likely the MSE update mentioned there is also the cause of your issue.
  12. catprincess

    What is the latest Beta version?

    It's looks like it must have been missed from the Changelog section of the forum. You can find information about the recent beta update on the ChangeBlog here though is the latest beta version
  13. catprincess

    US spy now

    This is thread is closed. Offensive language and political discussions (which have continued since a moderator already warned about it) are against the ToS Emsisoft can reopen it if they choose.
  14. catprincess

    Accesss Violation

    The original poster wasn't using Windows 7. They are using XP for which SP3 is the latest service pack. Please start your own thread if you have a problem as this avoids confusion for both you and Emsisoft's support staff.
  15. catprincess

    frozen in firewall GUI

    I split your post to it's own thread as per the ToS. Since it seems like your malware removal person is still working with you, it would likely be best to wait until the malware issue is dealt with before getting help with this problem. If Emsisoft requires logs from you for the Online Armor problem, they will specifically request them.