Nick

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Everything posted by Nick

  1. @Catprincess, Network interface set to "Not Trusted". Gateway (Router) set to "Unknown". Full access to the Internet. Is it normal? Why? N.
  2. EDIT - Sorry, I was wrong: My network interface is set to "Not Trusted". My Gateway (Router) is set to "Unknown". I can access the Internet normally. Try setting your Gateway to "Unknown" instead of "Trust". N.
  3. As explained by Catprincess, setting your gateway to not trusted will cause you to lose Internet access - so you should definitely set your gateway to trusted. Regards, N.
  4. You might un-trust your network interface and trust both individual computers in your network (if you need it), and your NAS...
  5. You could try setting mutually exclusions for all your security software with real-time monitoring - Avast, OA... For more info on exclusions in OA: http://www.online-armor.com/webhelp3/Options.html#exclusions *don't forget to tick "include subfolders" For the main exclusions in Avast! AV, go to: Real Time Shield / File System Shield / Expert Settings / Exclusions With regard to how setting exclusions up in Avast! AV, you may find useful some related posts in this old thread: http://support.emsisoft.com/topic/3305-oa-and-avast-again/ Regards, N.
  6. Did you set mutually exclusions for all your security software with real-time monitoring (Avast, OA...)?
  7. You could try closing Battlefield and deleting all the items related to it in the Programs List. After that put OA in Learning Mode - Please, keep in mind that you must be sure that your system is free of malware before enabling Learning Mode because any malware on your system while in Learning Mode will automatically be allowed to run and ignored by Online Armor. Reboot your system and start Battlefield. Play with it for a few seconds and then close it. Exit Learning Mode, go to the Programs List, search for all the items related to Battlefield and trust all of them. I hope this may help you. You can read more about Learning Mode here: http://www.online-armor.com/webhelp3/LrnMode.html Regards, N.
  8. Hi, If you have OA installed on your computer, the online help is also available by right-clicking the tray icon.
  9. Hi, have you also ticked "Remember my decision" before clicking the Allow button?
  10. You have the choice to enable or disable Firewall Logging. You can read more about how to enable or disable Firewall logging here: http://www.online-armor.com/webhelp3/Options.html#firewall For example: it is recommended to turn off logging in order to ensure fastest P2P performances. If that CNET user was referring to the Websites List in the Web Shield: it doesn't list every URL that you have visited but just the Unknown, Not-Trusted (both with filtered content) or Blocked websites. On the other hand, Web Shield can be configured to clear automatically the Web Sites List of all Unknown websites every time you restart your computer. Moreover you can disable the entire Web Shield if you don't need this feature (as I did). You can read more about both Web Shield and the Websites List here: http://www.online-armor.com/webhelp3/Websites.html#list Regards, N.
  11. One thing to keep in mind is that any malware on your system while in Learning Mode will automatically be allowed to run and ignored by Online Armor (Online Armor Online Help). So you must be sure that your system is "clean" before enabling Learning Mode. It is something that should be handled with extreme care IMHO. Regards, N.
  12. Hi, Marking a program as an installer means that any Unknown programs it needs to run will be allowed automatically. So think twice before marking a download manager as an installer. However, I would not recommend to do so, even if it could probably solve your problem - as Qwerty wrote. Regards, N.
  13. Or alternatively, you could try closing the calender software and deleting all the items related to it in the Programs list. After that put OA in Learning Mode. Then you should reboot your system, exit Learning Mode, go to the Programs list, search for the related items and trust all of them. This worked for me in the past. Regards, N.
  14. Could you post a screenshot of one of the popups you get?
  15. Sorry Lynx. I was sure you were a mod! Thanks, I will. Cheers, Nick
  16. Hi Lynx, may I suggest to "pin" posting rules also in OA Firewall English forum? Thanks, N.
  17. Considering the explanation given by Catprincess, we can infer that apart from the banking mode not properly working, you have the full protection provided by OA Premium. Perhaps, if you like to use the banking mode, you might temporary disable Avast! from the tray icon only for that specific session...
  18. Thanks so much, Catprincess [OT] - @Catprincess, I'm almost sure that a couple of days ago I accidentally added and removed you as a friend while randomly clicking buttons on the forum and messing up my account... I'm sorry for that : D
  19. Even tough the web traffic is excluded due to the exclusion of the "filtering program", it doesn't mean that if you are browsing the internet and accidentally get some malware file through your browser, OA will allow it to run on your system without alerting you. Am I wrong, Catprincess?
  20. Avast! filters Internet content operating as a proxy server. Web applications such as your browsers are automatically configured to connect to Avast! in order to connect to the Internet. Those connections are created using the Loopback Interface. You might also want to intercept those connections, please see "Intercept Loopback interface" from the OA Web Help (this option is enabled by default): http://www.online-armor.com/webhelp3/Options.html#firewall Regards, N.
  21. Hi Andrey, Could such trusted items be periodically cleaned up from the Keyloggers list? Are there any disadvantages for trusted entries? Best regards, Nick
  22. You should follow Catprincess' suggestions and mark Audial.exe as an installer, IMHO. As I stated in my previous post, excluding the plugins manager folder from OA protection is only a temporary workaround.
  23. You are welcome. I would recommend not to disable Program Guard, in any case. As a temporary workaround you can manually enable Learning Mode when you need to install new applications. Be sure that your computer is free of infection before enabling Learning Mode. You can read more about Learning Mode here: http://www.online-armor.com/webhelp3/LrnMode.html However, I would recommend to check your OA current installation. Be sure that Online Armor is installed correctly and that all the drivers and components of OA are both trusted and allowed. If you had another firewall/HIPS installed, check that there are no leftover components. Many firewalls do not uninstall completely and leftover components are a common cause of problems. If you have other security software currently installed, set mutually exclusions to avoid conflicts between applications. Please, provide the following information so that more experienced users can assist you: - The version of Windows you are using - The version number of Online Armor - Other security software currently installed - Any previously installed firewalls
  24. Usually soon after launching an installer, OA shows you a pop-up with the Install Mode option. In my previous post I was referring to something similar to this one: Next time, try choosing both Remember my decision/Trust this program and Install mode as soon as they are shown in the first pop-up and see what happens. Perhaps, when you launched the LibreOffice installer, you didn't choose "Install Mode" immediately in the first pop-up but only after... Nick