Nick

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Everything posted by Nick

  1. Stapp is right, you should neither turn off those services nor change their status. Moreover Windows Firewall is automatically turned on when you manually close and shutdown OA - then those services are required. Stapp replied to this question in his post. I would recommend to uninstall (if you need for some reason to do that) OA always in safe mode though.
  2. Win XP Pro SP3 OA Free (latest stable release) Avast! AV Free (latest stable release) All shield and protections enabled (except OA Web Shield) with no problems. First it's important to exclude Avast! in OA. Then I would suggest to be sure that both OA folder and subfolders are excluded in Avast! AV, adding them to the exclusions list you can find in the File System Shield settings (real-time protection). Several users tend to simply add OA to the exclusions list you can find in the general settings/options. Actually those exclusions will only be applied to on-demand/scheduled personal scans and not to the Avast! AV real-time protection, as far as I know. With regard to the latest version of Avast!, it would be also a good idea to add all the OA executables to the trust list of the Behaviour Shield, just to save system resources.
  3. Yeah, you can do that also in OA Free Regards, N.
  4. Does Xfire create a file called GameOverlayUI.exe in a specific subfolder located in Program Files? If the answer is yes, you could try excluding that specific folder.
  5. That is the way Avast updates its virus database (and engine sometimes). Try putting both Avast folder and subfolders in the OA exclusions list, no more pop-ups: OA Web Help: Exclusions
  6. Thanks, Martin. I didn't know how it works because I use the free version. However I had supposed that a single license was for a single machine and not for a single OS.
  7. on the same machine? are you sure?
  8. I thought that the installer simply would update OA from version 4.0 to 4.5 replacing the old drivers with the newer ones. In other words I had no idea that updating from version 4.0 could cause troubles... :/ EDIT: ehm... sorry, I misread the OP question - please, ignore this post. Moreover I forgot also to say that I wish you all a very happy and safe new year!
  9. Moreover I suspect that the version of OA the OP is currently running doesn't allow individual computers to be trusted in the local network - but only the whole network.
  10. I can remember the same thing happened with some past version of OA. It is pretty normal for a security software like OA. Andrey explained the reasons in his post.
  11. In any case you might consider that Online Armor currently runs on Windows XP SP3 (32bit), Vista SP2 (32bit) and 7 (32bit & 64bit)... System Requirements Regards
  12. It's not strictly related to the topic but generally speaking I would suggest to be sure that both OA folder and subfolders are excluded in Avast! AV adding them to the exclusions list you can find in the File System Shield settings (real-time protection). Several users tend to simply add OA to the exclusions list you can find in the general settings/options. Actually those exclusions will only be applied to on-demand/scheduled personal scans and not to the Avast! AV real-time protection, as far as I know.
  13. Hey Jorg, I would suggest to turn the UAC off when installing OA.
  14. Hi, in the past I had a similar problem - the same happened to another user as well. It was caused by Microsoft.Net Framework 4 as far as I know. Perhaps if you have Microsoft.Net Framework 4 on your machine along with Avast! and OA Free and your OS is Win XP Pro SP3, you would like to take a look at this thread in the old forum: http://support.online-armor.com/showthread.php?t=14014&highlight=Microsoft.Net+Framework (in particular post n.10) I hope this can help somehow
  15. I'm using OA Free version 4.5.1.431 and my OS is Win XP Pro SP3. Shutting down OA automatically enables Windows Firewall.
  16. Sure, you can visit OA Web Help: http://www.online-armor.com/webhelp3/Hosts.html
  17. No problem. For your convenience I've just re-posted the basic rules for Firefox here, including also the port range related to Loopback in Win7 (as kindly highlighted by MMNC in his post): 1. Allow / TCP / Out Ports: 80,443,1024-5000**,12080* --> Win XP Or Ports: 80,443,12080*,49152-65535*** --> Win7 / Vista 2. Deny / TCP / Out Ports: 0-65535 **1024-5000 (Loopback Interface for Win XP) ***49152-65535 (Loopback Interface for Win7/Vista) 443 (https) 80 (http) *12080 (Avast! Antivirus) - this port depends on the AV used. This only applies to AV software that filters web traffic acting like a proxy. You may need additional ports, for example: 21 (FTP)
  18. You can create or modify rules in the free version If you want, you could try the rules for Firefox I posted. However don't forget to change the Loopback Interface port range if your OS is Win7/Vista and set the correct port for your AV if needed. 49152-65535 (Win 7/Vista - Loopback Interface)
  19. Ah, sorry! I forgot to mention my OS: XP Pro SP3 with OA Free / Avast! Antivirus Free
  20. I created a couple of basic rules for Firefox to avoid this behaviour with "Intercept loopback interface" enabled: 1. Allow / TCP / Out Ports: 80,443,1024-5000,12080* 2. Deny /TCP / Out Ports: 0-65535 1024-5000 (Loopback Interface) 443 (https) 80 (http) *12080 (Avast! Antivirus) - this port depends on the AV used. This only applies to AV software that filters web traffic acting like a proxy. You may need additional ports, for example: 21 (FTP)
  21. Is the whitelist you have mentioned above the same of this option: "Ignore OA web sites list"? or perhaps is it another one? I'm asking because disabling it and deleting all the trusted entries has no effect. Sites such as "download.windowsupdate.com" and "emsisoft-s.cleverbridge.com" keep being added in the list. Also with the Web Shield turned off...
  22. Hey H_D, have you tried turning off Intercept Loopback interface (options/firewall) without excluding the program?