superb

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  1. Thanks, I will give that a try, appreciate the advice. SB
  2. Hi, Sorry for the delay in response had seek advice on how to find out where the files were and copy them. I have copied details onto a word document, hope this assists as I am still concerned that I do not know whether infections have been dealt with, system would not allow upload of word document so below copy/paste method. Thanks again for patience not totally up to speed with computing yet. SB Scan archives: Off ADS Scan: On File extension filter: Off Advanced caching: On Direct disk access: Off Scan start: 31/12/2013 14:49:26 C:\Users\John\AppData\Roaming\Blitware\DriverRobot\ detected: DriverRobot (A) C:\Users\John\AppData\Roaming\Blitware\DriverRobot\licensing\ detected: DriverRobot (A) C:\Users\John\AppData\Roaming\Blitware\DriverRobot\logs\ detected: DriverRobot (A) C:\Users\John\AppData\Roaming\Blitware\DriverRobot\updates\ detected: DriverRobot (A) C:\Users\John\AppData\Roaming\Blitware\DriverRobot\downloads\ detected: DriverRobot (A) C:\Users\John\AppData\Roaming\Blitware\DriverRobot\downloads\downloads.dat detected: DriverRobot (A) C:\Users\John\AppData\Roaming\Blitware\DriverRobot\downloads\install_log.dat detected: DriverRobot (A) C:\Users\John\AppData\Roaming\Blitware\DriverRobot\downloads\active_downloads.dat detected: DriverRobot (A) Key: HKEY_LOCAL_MACHINE\SOFTWARE\DRIVER ROBOT detected: DriverRobot (A)
  3. Hi, Just stated using the emergency kit, ran a scan and 9 infections were highlighted 2 which could be quarantined 7 could not be removed. I ran a further scan which showed no infections? confused about this as I thought the 7 that could not be removed would still show up. I checked the results page from previous scan which conformed 9 in total infections, whats happened to the other 7? can anyone assist in explaining if 7 infections are still on my PC or have they been removed. Thanks SB