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About mjfry99

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  1. Dear Help team, My Emsisoft "Internet Security" program is stuck in "Initializing" for the last 6 days and so has been unable to update. The program now says that the PC is partially protected. My laptop has been protected by Emsisoft for several years without trouble. It is a 2010 model - Toshiba Satellite C650D running Windows 10 Home. I have no other known problems with the laptop PC. I have shut down and restarted several times since the problem occurred but this has had no effect. I have tried stopping the update by clicking the top-right "x" in the box reading "Initializing", which then results in the program being stuck in "Cancelling" mode. I have no other security or anti virus programs on the PC except for "Trusteer Endpoint Protection" which has been running for several years without any difficulty. Some supporting data: Processor AMD Athlon(tm) II P320 dual-core processor 2.1 GHz Installed Physical Memory (RAM) 3.00 GB Available Physical Memory 720 MB Available Virtual Memory 2.37 GB System Type: 64 bit operating system, x64-based processor Would you be able to advise the next step? Thanks in advance, Mike F