My problem originally started after Emsisoft detected an object called ak.imgfarm.com. I googled it and came across an article by scanforfree, explaining it as such: "The Ak.imgfarm.com search redirection is an obvious sign of that your computer has been hijacked by a particularly malicious computer virus. When performing search queries in some of the major search engines the results will be transmitted to various ad websites. Once active, the virus can change keys and records in the registry to redirect Yahoo and Google search links to Ak.imgfarm.com undesirable website. Parasites related with Ak.imgfarm.com may result in that your integrity will be compromised and cause your system to run very sluggishly." I then remembered the Emsisoft support forum, opened it, and came across, "Help, My PC is Infected." This is where I saw the downloads for the emergency kit and the FRST. I still have both downloaded to my desktop. Since then, the ak.imgfarm.com object has not been detected, but Emsisoft is now detecting 2 objects called Application.InstallAdd (A) that cannot be quarantined or deleted.
I am a follower of Cloudeight, and I had explained my problem to them. They just emailed me today and told me that they forwarded my message to Emsisoft and that someone would be contacting me to set up remote assistance to help me. Where do I go from here. Any assistance would be much appreciated.