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  1. Is there a way for me to be able to see the log file. When I open it it is all ((&(FB%%$EE(* etc.?
  2. Hi Arthur, I sent you the log file zip. Thank you for your help with this. Bill
  3. Okay, I enabled the above..ran your status prog again and all dependent services are running. Tried uninstall tab in firewall properties..no luck. Tried turning off hips then back on...still no web shield. Happy to try another step. Bill
  4. Can you tell me why your team needs the remote access service running please?
  5. Hmm If it is suppose to be running it is off on my other two computers and everything is working on them. I will however try your idea and let you know. Does this create any type of security risk whatsoever?
  6. Oh, that's for remote access. Probably not the issue for it is stopped on my other two puters and Web Shield is working on those.
  7. Is this normal? TERMSERVICE SERVICE_NAME: termservice TYPE : 20 WIN32_SHARE_PROCESS STATE : 1 STOPPED WIN32_EXIT_CODE : 1077 (0x435) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 it was in the log.
  8. I was able to get a log file. Is this what you needed to see? oa_service_status_log.txt
  9. What's challenging is that I have a second system with 8.1 and have no issues. I am sure one of the members will figure something out. Would be sad if I had to have to use Armor on two of my three computers and another on this one. Have you ever had support from a competitors firewall like Trend, log on your system via logmein123?
  10. Hi Arthur Yes I did in one of my 11 tries) I do appreciate the attempts at resolving this issue. Bill
  11. I was able to turn on windows firewall and reset as you suggested. Armor web shield still off
  12. Windows Firewall is off and greyed out. It wont let me turn it on?
  13. Okay, that allowed me to uninstall. I still see that web shield is off. Still not able to create log file. Any help would be great.
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