
David Sutton
Member-
Posts
9 -
Joined
-
Last visited
Reputation
0 Neutral-
There are two folders in the Nokia suite, the "connectivity cable driver" folder (whatever that is) and the Suite itself. I have taken snapshots of the contents of both folders (the Nokia Suite took three snapshots) and also I've done a search for "Nokia" on the laptop and uploaded the results. Is that a help? Please delete the uploaded files when you've finished. Regards, David Sutton Nokia search.txt
-
That's right. I have a shortcut to NokiaSuite.exe
-
Done
-
I don't know how helpful this will be. I installed the Anti-malware using EmsisoftInternetSecuritySetup.exe and stopped the installation at that point. When I opened my web browser using my mobile phone and the Nokia Suite it went for about 30 seconds before the "unexpected kernel mode trap" shut things down. I then continued the installation of Online Armor, uninstalled the Anti-Malware and re-started the laptop. When I opened the web browser this time the computer shut down immediately with the "unexpected kernel mode trap". Regards.
-
The Acronis recovery restores my laptop to an hour earlier (it's state before installing On-line Armor and Anti-malware). If you like I will instal Anti-Malware only and see if it works by itself.
-
Using both.. I purchased the Internet Security Pack. Windows Defender and Firewall were turned off.
-
I reinstalled Emsisoft after setting up the laptop and I still get the "unexpected kernel mode trap" problem. It may be coincidence but my bluetooth mouse stopped working as well. I've had to do a disk recovery to get things working again.
-
Thanks, will do.
-
I am setting up a new laptop running Windows 8.1 Pro. After installing Emsisoft Anti-malware and Armor Firewall I installed the Nokia PC Suite to connect to the internet. Connection to the internet went fine but as soon as I used a browser or Google Earth the laptop shut down (BSOD) with the message "unexpected kernel mode trap". I tried shutting down both the anti-malware and the firewall with no success. So I uninstalled both and now the connection works fine using the Windows firewall and Security Essentials. I have to have an internet connection using my mobile phone as a modem. Should I try re-installing the Emsisoft products after I have finished setting up the laptop or try something else?