keithterrill

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About keithterrill

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  1. I have both IE and Opera browsers running. Only one dllhost.exe COM Surrogate is running. The CPU is running light/low. It appears to have fixed the problem. Question? What happened, if you know? and how did it get past my EMSIsoft antimalware? Thank you Keith
  2. Yesterday, while I was browsing on the Internet my cpu usage went to 100%, and it stays there. The Resource Monitor showed many dllhost.exe COM Surrogate running. The computer slows to a stand still. I have attempted to find what ever is causing it, but have failed to figure it out. The only way I can "fix" this is to open the resource monitor, click on the process and Suspend it. If I kill the process, it just restarts, and it appears to spin off additional dllhost.exe COM Surrogate's. I do not know if a virus or malware has a hold. Find enclosed: the results of the EMSIsoft full scan the FarBar Recovery Scan tool results a screen shot of my Resource Monitor Also, the results of two of the tools I ran while trying to fix this. Can you help? Thank-you, Keith L Terrill
  3. Product: EMSIsoft Anti-Malware Version: 9.0.0.4570 License: expires in 362 days OS: Windows 8.1 64 bit Processor: AMD FX-6300 Six-core 3.50 GHz Comodo fire wall is installed, but I am in the process of removing it. Log file created: C:\Users\NAME\AppData\Roaming\EurekaLab s.a.s\EurekaLog\Bug Reports\a2start.exe I have attached the log file. I am not sure how to proceed. Thank you Keith L Terrill a2start.log
  4. Product: EMSISOFT ANTI-MALWARE - Full version Version: 9.0.0.4570 license expires in: 364 days OS: Microsoft Windows XP version: 2002 Service pack: 3 AMD Athlon 64 I am installing this on a customers computer. I have removed AVG, MalwareBytes, and PC-Doctor 5 I have run full scan. The overivew reports that File Guard is on but both Surf Protection and Behavior Blocker is not I can not get the Surf Protection nor the Behavior Blocker to activate I downloaded EMSISOFT CLEAN UTILITY, ran it, unchecked all but "Emsisoft File Guard Driver Configuration", and rebooted. No change.
  5. Silver Spaniel has been in the news recently. My question is: does the Anti-Malware protect my customers from this? I am referencing this article: http://bits.blogs.nytimes.com/2014/07/22/the-new-nigerian-email-scam/?_php=true&_type=blogs&_php=true&_type=blogs&_r=1&utm_source=howtogeek&utm_medium=email&utm_campaign=newsletter& I did a search on "Silver Spaniel" and came up with nada. Thank-you, Keith L Terrill
  6. i am attaching the files that were created in this process.
  7. as per instructions find the three logs attached.