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About rip

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  1. Fantastic, Kevin. She's running clean. Thank you so much for all your help. Dave
  2. Hi, Kevin, I ran the 2 scans and have attached the 2 reports. Thanks, Rip
  3. Great answer to my dumb question. I'll check it out. Thanks for all your help.
  4. I have completed your suggested routines above and attached the appropriate files. Also, thanks for your advice on my inadequate system protection. Are there a couple anti-virus/anti-malware that you might recommend? Thank you, Rip
  5. Thanks, ShadowPuterDude, for your help. I'm not the most savvy tech guy, so please bear with me. I ran the AdwCleaner and am about to download and run the JRT. Before running it, your instruction is to shut down my anti-virus, anti-spyware, and firewall software. Should I restart these immediately upon completion of the JRT process? Thank you
  6. Original deep scan said it couldn't remove 2 objects and led me to the EEK, which found 5 objects. Please respond at your convenience. Thank you
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