marko

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marko last won the day on October 8

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  1. it happens, always, if I leave the pc unattended for a while (ie. don't switch windows or click on anything), then when EAM updates the notification slider appears, then as soon as the slider dismisses itself, the focus changes to a different open window it doesn't happen if I'm actively using the pc (clicking on things, scrolling, typing, etc) so it seems to be related to a period of inactivity as far as I can tell - I just left my pc unattended for 14 minutes and watched what happened and as soon as EAM updated and the slider dismissed itself, the window focus changed again I'm wondering whether the problem didn't actually go away for you, but rather you hadn't left it unattended recently ?
  2. yes, it's still happening, and has been ever since it was first reported in March - I see it happen every day and have done for months - it certainly hasn't stopped and resurfaced again, but has been a constant annoyance, at least for me (win10 64) I notice that Frank said they would look at it, but that it was low priority - I guess it's a lower priority than we had hoped
  3. well that's fine if that's how you want to manage things - I was merely pointing out what it offers - my emsisoft in one form or another has existed for many years so it's not a new system, just that they've added a lot of extra functionality in recent months I've never manually added licence information too it so it obviously knows what licences are associated with your account You said ' Does "My Emsisoft" provide any service that one actually needs? ' - I was just trying to be helpful by mentioning a few things that it offers - whether you choose to use it or not is obvously entirely up to you
  4. perhaps not, but the option is there if you do need to be able to do that even if you don't use the workspace functionality, my emsisoft allows you to manage your account preferences (email address, newsletters, etc) and allows you to view details of your current, and historic licences, their start and end dates, what machines they were assigned to, and when each machine was last updated - I find it useful for these reasons, even though I don't use workspaces
  5. that's good to know - thanks all we need now is an option to opt-out of an auto-renew subscription on the licence payment page.......
  6. It looks as if you have a subscription licence that will auto-renew when the licence expires, hence why it shows 'abonnement' under status. What does it show on the overview screen ? My licence is a fixed 1-year licence and the overview screen shows that my licence ends in 189 days. I don't know if you're able to do this, but if I hover the mouse over the '189 days' green text, the tooltip shows the licence end date - perhaps yours just shows 'abonnement' ? Failing that, as your licence is a subscription, maybe you can determine when it's due for renewal by checking the email that you would have received when you ordered it ?
  7. If you're referring to the computer freezing momentarily when EAM has updated, then I'm pretty sure this is a widespread, and known, issue (I seem to remember one of the support staff mentioning in one of their forum posts that they want to improve this) My machines have always (for years) 'locked up' momentarily whenever EAM is installing updated signatures - I haven't been able to determine the cause but I suspect that it uses all the available cpu resource when installing thee updates.
  8. marko

    CLOSED Beta 9675

    you beat me to it jeremy - I just discovered my cpu was at 100% (hence the complete slowdown), and was because I had several firefox tabs open when I turned on the network lockdown feature if i have several tabs already open in Chrome (while firefox is not running) and then turn on Network Lockdown, my machine is just as responsive as usual if I have firefox already open and then turn on network lockdown, my machine crawls to a halt as it has no cpu available
  9. marko

    CLOSED Beta 9675

    ah yes, good point - I'm running win10 x64 (1903 build 18362.295) on a Lenovo laptop (Intel i3-5005U 2Ghz processor, 8GB RAM, Intel AC 3160 wifi adaptor)
  10. marko

    CLOSED Beta 9675

    just tried the new network lockdown feature but when I turn it on, my pc grinds to a halt - opening windows explorer, task manager, start menu, etc has severe lag to the point of being unuseable When I finally managed to get task manager open, I notice that a2start alternates between running and not responding, every couple of seconds
  11. Thanks Stapp - same thing here - looks like it's definitely a bug with the forensics log then
  12. No, I don't have any detections. What happens if you scan a single, clean file and then try to view the scan details of that ?
  13. yes, I have the same problem - well spotted. for info, while checking this, I tried to access the Scan Finished details by viewing the details of a Scan Started log entry and then clicking on the Up button - this generated an exception in a2start.exe so I submitted a fault report via the form that popped up,
  14. I think the problem actually started just before 11:00 UTC as that's when my scheduled updates started failing, but, as you say, it was resolved by 16:00 UTC. It's fine now so thanks for your reply.
  15. yes, hopefully they'll see my email and get someone to kick the server thanks for your help