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About Cranfield

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  1. Hi, thanks for the info, I am opted out of automatic loading of Previews in Win 10. The Emsisoft version is 2019.9.0.9753 . I do have the Emsisoft browser extension and its turned on. All things are still normal, so I will assume that it was just a blip, but the length of time and the almost total paralysis of my PC was alarming me. As I said before the only CPU user was Emsisoft at 96%, that is a bit extreme. Thanks again.
  2. Its back to normal now. All my updates are automatic and I am fully uptodate. When the slow effect started I checked Task Master and the CPU was running Emsisoft at 96%, nothing much else was running. Just checked it now and its down to 0.4%. The "slowness " lasted about an hour.
  3. I have the latest version, whatever that is, I think there was a big update today. Windows 10, Edge browser , what is the browser extension ? Still slow
  4. My PC is very slow , its taken me about 4-5 minutes to open this page. Checked Task Manager and CPU is 96% on Emsisoft. Why ?
  5. Thanks for the prompt reply, much appreciated.If you say its not connected with Emsisoft, that's good enough for me, I won't be connecting, or disconnecting anything to prove you right.
  6. I have Win 10 and using Edge, I am increasingly getting the above message ( TLS security etc) when trying to connect to some websites. I have tried recommended solutions by making adjustments in Internet Options, both in General and Security, neither have worked. Another suggested option relates to the problem coming from my "Anti Virus software". Is this likely and if so, what is the solution ?
  7. It seems that DPI for a PC screen should be PPI ?
  8. My resolution is 1920 x 1080 . I do not know what my DPI is (or even what DPI is ). Does 112 mean anything ? I won't change any of my Display settings just to fit this grid in, it is perfectly OK for all other uses. I will just remember to keep scrolling until I find it.
  9. Thank you for the solution. That option line is well out of sight on my PC under normal viewing, no where near where your screen capture shows . I had eight items in Quarantine and they were off the top of the page when I had to scroll down a long way to find those options.
  10. I have a number of files in the Quarantine area, all have subsequently been categorised as false alarms and I had the chance to reinstate them. Having no idea what they were I declined. Now I have decided to delete them, but when I highlight a file (as instructed) and right click on my mouse, I do not get the option to delete the file. There is no other delete option on the Quarantine page. I appreciate I can just leave them there and forget about them, but I am a tidy person.
  11. I have Firefox 62.0.3 and I downloaded Flash Player from the Adobe weblink in GT500's post dated 18th September. I initially reported this problem in tandem with the Trojan Alert, as they happened at exactly the same time. Now that the Trojan Alert has been deemed a "false positive" and therefore not part of the problem, I have assumed this is more a Firefox problem than an Emsisoft one. I will try to resolve any remaining issues with Firefox and thank the Emsisoft community for their assistance. If there is anything in the posted logs that necessitates some action by me, I expect someone will let me know.
  12. My main browser is Mozilla Firefox, I have Internet Explorer on my PC (came loaded) , but never use it. Firefox was hanging every time I tried to download Adobe Flash, or tried to play anything needing a Flash Player.
  13. I have been advised that my Malware issue is a "false positive" and has been corrected. The latest scan is clear. I am probably responsible for the "RTF" files, I couldn't find any saved files, so I cut and pasted the logs. My tech ability is minus, on a scale of 1 to 10 . The fact I can turn the PC on amazes me.
  14. I tried disabling Shockwave Flash in my Firefox AddOns and the PC is operating quite correctly now. I have no idea what the significance is , or the reasoning behind this, but as all seems to be OK I am satisfied, I appreciate the support from Emsisoft, as usual.
  15. Here are the logs. FRST.txt Addition.txt