Devin Snyder

Here is the FRST file FRST.txt

Sorry about that, here is the files from the scan. this is my customer's computer that I am maintaining. I am not this careless lol! Addition.txt EEK Post.txt quarantine.txt

The topic is the file that the EEK kit found that recommended me to post to the forum here

Kevin, Here is the all the files you requested. When I returned to my computer this morning Emsisoft yanked out a couple of files and I was able to uninstall the Clock Hand yesterday. Let me know if you need anything else! Fixlog.txt JRT.txt AdwCleanerS4.txt

Kevin, Sorry, I just now got time to sit down and read your post. I will do this now and update you with results. Thanks

Hello, I was trying to remove the files myself, but came into some trouble with clockhand, the file will not remove itself. I have attached the FBAR and EEK scan kit logs below. Thanks for all your help Devin a2scan_150212-104200.txt a2scan_150212-112719.txt a2scan_150216-172650.txt Addition.txt FRST.txt

Sorry to post so much. Got some news. I uninstalled the WLAN Driver and grabbed a new one from Asus' website. Did a reinstall and it's working. I will keep you posted if anything happens.

It just seems very strange to me that before installing emsisoft the bsod does not appear, but as soon as emsisoft goes in. It starts, is it possible that emsisoft is triggering something that starts the whole thing? I know it's an issue with the atheros driver, but i'm just dumb founded how this is occuring as soon as emsisoft gets installed and I reboot the computer.

I had to do a restore on the system, I checked with the laptop's website (ASUS) and they appear up to date.

It happens at the same time of the install. So it's a driver that is not liking the emsisoft, corrrect? That file that you mentioned is a wlan card.

Hello, We have Emsisoft IS on our Windows 7 64-bit OS. After I install IS I have it preform a quick-scan and after finishing the scan (it does not find anything). I was able to get the minidump information from the BSOD. Below is the information I hope it helps resolve this issue! If you need anything else don't hesitate to ask! EDIT:I forgot to add the dump files from before. They are now attached. THANKS! MINI DUMP INFO Log Name: Application Source: Windows Error Reporting Date: 11/21/2014 11:38:39 AM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: Daniel-PC Description: Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: P2: P3: P4: P5: P6: P7: P8: P9: P10: Attached files: C:\Windows\Minidump\112114-41433-01.dmp C:\Users\Daniel\AppData\Local\Temp\WER-57470-0.sysdata.xml C:\Users\Daniel\AppData\Local\Temp\WER33CC.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\Daniel\AppData\Local\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_046133fa Analysis symbol: Rechecking for solution: 0 Report Id: 112114-41433-01 Report Status: 6 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2014-11-21T16:38:39.000000000Z" /> <EventRecordID>54248</EventRecordID> <Channel>Application</Channel> <Computer>Daniel-PC</Computer> <Security /> </System> <EventData> <Data> </Data> <Data>0</Data> <Data>BlueScreen</Data> <Data>Not available</Data> <Data>0</Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> C:\Windows\Minidump\112114-41433-01.dmp C:\Users\Daniel\AppData\Local\Temp\WER-57470-0.sysdata.xml C:\Users\Daniel\AppData\Local\Temp\WER33CC.tmp.WERInternalMetadata.xml</Data> <Data>C:\Users\Daniel\AppData\Local\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_046133fa</Data> <Data> </Data> <Data>0</Data> <Data>112114-41433-01</Data> <Data>6</Data> </EventData> </Event> 112114-38048-01.dmp 112114-41433-01.dmp