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jamjar last won the day on March 27 2019

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About jamjar

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  1. Hi Listed under Quick access in Windows 10 is a folder named Reports. This lists Emsisoft scan logs going further back than what’s displayed in the program's Logs. Is it normal to see them there?
  2. Hi CraigNZ After my first post I clicked the bell icon on and then off. I thought I’d read on the forum that this might solve the problem but it didn’t. I looked at the Logs, it showed four entries: “Protection state has been changed to Silent mode” “Scheduled update skipped by Silent mode” “Protection state has been changed to Normal” “Scheduled update skipped by Silent mode” When I got your reply, I watched, as you suggested, a YouTube video in full screen for a couple of minutes, then went out of full screen. I checked the Logs, it showed “Auto-Silent mode di
  3. Hi Just noticed that EAM hasn’t been updating every hour today and last update is 1 day ago. Looking at the Log I see that the last entry for the 7 July was “Auto-Silent mode enabled”. Sometime afterwards I turned off my PC. Today the first Log entry is “Scheduled update… skipped by Silent Mode”. So, Auto-Silent mode never got disabled. Silent mode (bell icon) currently shows OFF. Anyone else experiencing this?
  4. I uninstalled/reinstalled the program and it's now working OK. If the issue recurs I'll try as suggested, thank you.
  5. Hi No, I hadn't left it in full screen mode. I've just restarted my PC and it's skipped the update for the same reason above. The last update is now 9 hours ago..
  6. Hi Just discovered that EAM isn’t updating every hour and when I look in the Logs there are entries that read: 'Scheduled update “Update every 1 hour 0 min Enabled” skipped by Silent Mode'. The bell icon shows that silent mode is off. I wasn't using the PC (Windows 10) on at least one occasion when an update was skipped. This has happened before and the problem went away when I reinstalled EAM. Anyone else experiencing this?
  7. Hi I’ve noticed on my new Windows 10 PC that “Shutdown received” and “Protection started” don’t always appear in the Logs when those actions are carried out. Of minor importance but just reporting it.
  8. Hi GT500 I got the update via the stable feed and so far so good. Regards
  9. Hi The Overview screen indicates that my last update was 2 hours ago. But according to the Log my last update was over 3 hours ago and the Log no longer records those instances when there are no files available to download and install. Anyone else seeing this?
  10. I’ve just noticed that clicking on the ‘View details’ button in Logs no longer opens a report detailing information on a finished scan. It opens a report detailing information on ‘Scan started’ but not on ‘Scan finished’. Anyone else experiencing this?
  11. I hadn't received any updates since 01:07 GMT today. My internet connection is working fine. I clicked on Update now and it stuck on Initialising, then clicked on Cancel Update and it stuck on Cancelling. After a restart updates started almost immediately. As a result, could updates have become corrupted and should I reinstall?
  12. Hi Gawg Thanks for your comments. I'll try a reboot first when future problems arise.
  13. Hi GT500 Thanks for your replies to my recent posts.
  14. Hi I just noticed that all my log entries had disappeared and new events were no longer being logged. However, I restarted my PC and the entries are back and the log is now working. Can anyone offer an explanation or is it just one of those things? After posting the above I noticed a number of errors in Event Viewer concerning Emsisoft: 1. Faulting application path: C:Program Files\Emsisoft Anti-Malware \a2service.exe Faulting module path: C:\Program Files\Emsisoft Anti-Malware\a2core.dll 2. APPCRASH - problem signature 3. Ems
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