jamjar

Member
  • Content Count

    121
  • Joined

  • Last visited

  • Days Won

    1

jamjar last won the day on March 27 2019

jamjar had the most liked content!

Community Reputation

3 Neutral

About jamjar

  • Rank
    Forum Regular

Profile Information

  • Gender
    Male
  • Location
    England

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. I uninstalled/reinstalled the program and it's now working OK. If the issue recurs I'll try as suggested, thank you.
  2. Hi No, I hadn't left it in full screen mode. I've just restarted my PC and it's skipped the update for the same reason above. The last update is now 9 hours ago..
  3. Hi Just discovered that EAM isn’t updating every hour and when I look in the Logs there are entries that read: 'Scheduled update “Update every 1 hour 0 min Enabled” skipped by Silent Mode'. The bell icon shows that silent mode is off. I wasn't using the PC (Windows 10) on at least one occasion when an update was skipped. This has happened before and the problem went away when I reinstalled EAM. Anyone else experiencing this?
  4. Hi I’ve noticed on my new Windows 10 PC that “Shutdown received” and “Protection started” don’t always appear in the Logs when those actions are carried out. Of minor importance but just reporting it.
  5. Hi GT500 I got the update via the stable feed and so far so good. Regards
  6. Hi The Overview screen indicates that my last update was 2 hours ago. But according to the Log my last update was over 3 hours ago and the Log no longer records those instances when there are no files available to download and install. Anyone else seeing this?
  7. I’ve just noticed that clicking on the ‘View details’ button in Logs no longer opens a report detailing information on a finished scan. It opens a report detailing information on ‘Scan started’ but not on ‘Scan finished’. Anyone else experiencing this?
  8. I hadn't received any updates since 01:07 GMT today. My internet connection is working fine. I clicked on Update now and it stuck on Initialising, then clicked on Cancel Update and it stuck on Cancelling. After a restart updates started almost immediately. As a result, could updates have become corrupted and should I reinstall?
  9. Hi Gawg Thanks for your comments. I'll try a reboot first when future problems arise.
  10. Hi GT500 Thanks for your replies to my recent posts.
  11. Hi I just noticed that all my log entries had disappeared and new events were no longer being logged. However, I restarted my PC and the entries are back and the log is now working. Can anyone offer an explanation or is it just one of those things? After posting the above I noticed a number of errors in Event Viewer concerning Emsisoft: 1. Faulting application path: C:Program Files\Emsisoft Anti-Malware \a2service.exe Faulting module path: C:\Program Files\Emsisoft Anti-Malware\a2core.dll 2. APPCRASH - problem signature 3. Emsisoft Protection Service service terminated unexpectedly Is the cause to do with these entries?
  12. As I said, the event no longer appears in Event Viewer since reinstalling. So, do I still need to run Emsiclean? If so, is it really necessary to raise a support ticket and attach a log before proceeding, as your guide says?
  13. Hi After uninstalling EAM the following event appeared in Event Viewer on restarting my PC: ‘The following boot-start or system-start driver(s) failed to load: epp’. The above event repeated each time I restarted my PC. Is this normal? After reinstalling it no longer appears.
  14. You say the behaviour should now be as expected. Not wishing to labour the point, that suggests that if the option remained unchecked, protection would have disabled when the fix was made. If that’s so and if a user is unaware the option had become unchecked, their PC protection would be affected.
  15. After posting the above I restarted my PC and EAM has now updated. What could've been the cause?