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About mastera

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  1. Hello, Sorry if my question is somehow stupid, but I would like to know why at the end of many identified infections it is often written [krnl.xmd]. What does it mean? for example: Trojan.GenericKD.33299668 (B) [krnl.xmd] Thank you in advance!
  2. PeterNauta for me, I had to install it on both systems using 32 and 64. So my advice is, remove EIS, try to install the right one according to system, and install EIS. I had the same problem like you, but once I installed this hotfix, no more BSOD. And it only occurs to Windows 7, Windows 8 seems fine. That's the only problem I found so far, but as the support said on similar threads, it's a problem with a microsoft driver, and should be fixed soon. Other than that, EIS runs great, really happy with it. And it's so light! I was using Panda IS 2014 before, and omg... It literally was killin
  3. I want to make a suggestion. I recently bought 5 licenses for EIS. It was recommended to me, and also by looking at the virus detection results, it seemed a really good product. I also installed it on one infected PC, and it did help a lot in cleaning. However I did experience problems yesterday and today. And it is the problems that a lot of other users seem to experience. The BSOD. Looking at Windows Event viewer, I do identify that the problem is coming from the windows "Kernel" (just like the rest of people have indicated, specially from the dump files). Even though it is, as you say, a pr
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