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PC reset

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Everything posted by PC reset

  1. Most of the time new beta's are coming end of every month 😋
  2. Good to hear! I had problems years ago. Seems like security software and games dont like to work together 😜
  3. Hello Sintharius! Did you try to exclude the game folders? Open Emsisoft, Go to settings and add game folder to scanner and behavior blocker. Seems to work for all problems, even like game crashes.
  4. Customer uses stable. But i will investigate further if emsisoft is the cause.
  5. When downloading a file from a website chrome instantly closes when the download finishes. Seems like te problem is most of the time zip files. But when I tried downloading chrome again it did crash also. Dont know if Emsisoft causes the problem. But sometime after a crash of chrome and starting chrome it says the message Emsisoft not compatible...... A customer has the same problem but doesn't download. After a while it seems chrome just closes automaticaly. I use latest BETA version, customer uses stable EDIT: Seems like explorer has the same problem. The file i tried is coming from https://vergecurrency.com, Chrome and explorer crashes after downloading Windows Tor QT Wallet debug.zip
  6. Me to, 5123 items but Quarantine is empty
  7. I do exactly the same. Always sell Them Bitdefender for Mac. Also with emsisoft for Mac you can sell multi device licenses for android, Windows and than also Mac. Great selling point!
  8. I saw after the update the scan performance has improved. It changed its default scan level. Now it is set to fast and when I ran some EICAR test files it didn't detect 7 out of 8. After setting de default option to balanced again it detected al 8. I was thinking that this could be the case of the new scan level, but also when you open the EICAR files it didn't detect any. Is this normal?
  9. I noticed the same thing before. I am trying to reproduce the problem again but after happening it didn't happen again. I will send DB logs if I can
  10. After a few days the surf protection turns off without any warnings. It is happening a year now and I want to know if this is a known issue.
  11. Are there any plans of introducing an anti-malware for Mac in the near future? I'm very curious. We see more and more interest of our customers that are demanding a good mac protection software. Now we deliver Emsisoft for Windows but we can't for MAC OS. By canceling development of EIS is there now more of a possibility for a new product?
  12. Do the same with Call of Duty WW2. I resolves the problem to.
  13. Thanks Armour, Hope you find a good product that matches your expectations. I was unable tot test the Migration because I already ran EAM.
  14. Emsisoft employees normally don't work on weekends I think. That GT500 was answering your questions on saturday was a surprise for me
  15. I'm actually happy that EAM gets a fortifying feature for windows firewall. All our customers are using EAM and will benefit from this merge. But I understand the fans that really loved EIS. I also used it but i understand the choice made by Emsisoft. I'm really curious for the beta....
  16. Hello, We are experiencing the same problems with our customers last week. All systems are Windows 10 and have Emsisoft Anti-Malware. Turning off fast Boot will help some times. If Emsisoft support need more logs I can find them. I really think this problem is not related to Windows 10 because I receive a lot of messages of our customers with Emsisoft that have the "doesn't shutdown completely" problem. But we do not see/hear problems of customers that don't use Emsisoft. Thanks in advance!
  17. This was a very old post and I havn't had any problems like these in the last months. Look like the problem was already solved after some other updates. Many thanks for working on the fix!
  18. Hi all, I had some customers that had the same message today. All problems were fixed by using the following steps. I hope we see an update soon for customers that didn't got the message yet. Beta updates seems stable on my systems and updatet without problems.
  19. Maybe, but the systems I have seen didn't have Bitlocker enabled on their system. Do you have the latest updates of Windows installed? Build 1607?
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