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Everything posted by zongamin

  1. (Note to mods and flamers - this is a genuine review, not intended as flamebait or trolling - just my own experience - thought it might be useful) I've finally removed Online Armor (Free) after trialling it for 2 months - I just wanted to provide some feedback for you. About me - I'm 33, and I've grown up owning or using just about every version of Windows since 3.1 onwards (excluding ME and Vista). Before that I used MSDOS, and I've owned Macs from OS9 to 10.6 - I'm also familiar with Ubuntu for 6.x to 10.x In terms of security software I've tried pretty much all of the free packages over the years, and in terms of malware the last thing I remember seeing was a Java Trojan in about 2002 that a housemate downloaded (I think it was a poker 'cheat console' or something similar). I'm the guy at work that gets asked to help people out when they get viruses - I'm not an expert, but I don't like seeing people pay £100 to PC World for something I could fix for free. This is just some background so you can see what 'level' of user I am. For the past year or so my core set up has been Windows 7 64 > Windows Firewall > Open DNS > MS Essentials > MBAM free (on demand scans) > Chrome & Firefox with Adblock Plus and third party cookies blocked. I keep UAC and Auto Updates enabled. The thing I like about this set up is that its free, and its almost entirely 'invisible' unless I choose to dig deeper. I decided to try out OA after being recommended on another forum - and have to say that there are a lot of good things about it - Installation is simple (if a little time consuming) - Interface is quite clean and easy to navigate (but the giant horse boat image is ugly and tacky) - Status Windows and Tray Icon are clear and useful - It didn't have any noticable impact on performance - Popups clear and well explained BUT - my issue is purely and simply with the number of popups. Even after trusting 'everything' it will still regularly ask about known trusted programs (Google Updater being the most common), but it becomes simply infuriating during software installations. Selecting Install Mode appeared to have little effect as I would see at least 20 popups doing something as simple as installing a game, and I'm sure I saw over 30 during the installation of Libre Office. The final straw came when I installed Songbird, using install mode, and I still saw 20 odd OA popups. Remember my decision, Trust this program and Install mode appeared to have no impact (although maybe without them I would have had even more to deal with). I understand that I could probably turn off all the HIPs features, or at least use Learning Mode, but for me OA had become more of a pest that it was worth. To put it another way - this was software downloaded from a trusted source, which neither OpenDNS or Chrome has any problems with, scanned with MSE and manually with MBAM - yet Online Armor just repeatedly asked me to confirm that I really REALLY wanted to install it. So its not for me - security software should remain silent until something genuinely dangerous is happening. I wouldn't, at present, recommend it my parents for example. So there you go - my little amateur run down - I hope you find it useful.
  2. Just a suggestion for you to consider. Like other users I have had 'trouble' with the number of popups that appear during software installations, even after selecting 'Install Mode'. So my suggestion is for OA to offer the user the option to enter Learning Mode after it detects say 5 'popups' in quick succession. A prompt could say something like 'Online Armor has detected that you are installing software - if you are sure you trust this software you can enter Learning Mode to prevent these popups. Learning Mode will be enabled for the next 5 minutes'.... something like that anyway.
  3. Thanks Nick - yes that's the same as the pop up I saw - I selected Remember, Trust and Install every time it came up. I had the same issue when I installed Intel App Up and Angry Birds - LOADS of pop ups despite clicking all three boxes. Would disabling Program Guard stop these permenantly?
  4. I think the problem was I didn't choose install mode before I started the install, I selected it in the pop ups that came on screen.
  5. I've been using Online Armor for about a month, but am finding it extremely frustrating dealing with the number of popups that I'm presented with when installing new software. For example, the other day I installed 'LibreOffice' (new version of OpenOffice) - and OA repeadedly popped up asking me if I wanted to run ceratin parts of the installer - I selected Allow, Trusted and Install mode, and asked OA to remember my decision whenever one of these came up, but must have had to click through at least 20 to get the program to install. What is the easiest way to stop this? Should I just disable Program Guard while I install something?
  6. Thanks for the link - makes it clear now - I understand now that HIPS refers to everything apart from the Firewall features.
  7. The documentation is unclear in relation to the HIPS protection in OA - so I'm just trying to find out what it actually refers to. In the FAQ the only reference is here http://www.tallemu.com/webhelp3/How_strong_is_oa_HIPS.htm - telling me how great it is. In the program itself the only option is to disable and enable via a right click menu - with no indication of what is being disabled. So all I need to know is - Which elements of OA are defined as HIPS? Is just Program Guard? Or Web Shield? Or Both? Or something else entirely?
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