goodron

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About goodron

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  1. Thanks for the response. I have tried the steps as suggested but the issue remains. Oddly I created a new test 30min quick scan schedule which also popped up full screen, but I subsequently deleted it yet it still runs, even though I now have no scheduled scans listed at all? I am thinking of doing a full uninstall and re-install but will wait unless more information is required?
  2. The scan silently for scheduled scans are not silent, and it's information text suggests it runs minimised, with an active icon in the system tray. I find that EIS runs full screen, and pops up in front of whatever I am doing. It does disappear after the scan completes fortunately. The OS is Windows 8.1, the EIS is current and is set to use beta updates, but have seen this issue for some time regardless of version. edit: OK missed the inclusions notice first time: EIS Version is 11.0.0.6054 Windows 8.1 x64 - ver command reports "Microsoft Windows [Version 6.3.9600]" Other software of note: Malwarebytes Anti-Malware Premium - Version 2.2.0.1024 This is repeatable on this device and for good measure I tested this on a Windows 10 machine which also exhibits the same issue Attached image shows schedule settings
  3. I was unable to come back to this until now, but since my original post this seems to have fixed itself. I haven't needed to apply your suggested steps and the software version is still 5514. The problem was easily repeatable, so quite what has changed I don't know? Thanks for your suggestion anyway, I will try and remember the defaults in future.
  4. Under Windows 8.1 - after installation of 5514 and reboot, the network icon reports no internet connection. Checking the adapter shows that it has no IP address having failed to obtain one using DHCP as normal. Disabling and renabling the adaptor does allow it work correctly until the next reboot when it has failed again. Uninstalling the beta allows the network to work correctly, while reinstalling the beta causes it to fail again.