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About zels

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  1. The letter was sent from **removed to avoid member being spammed** The money was returned today, but why didn't they do it right away?
  2. A year ago, we signed up for several co-computers, paid with a card. And yesterday the money was written off for the extension, without notification, of bank SMS confirmation messages. I called the support service and they said that the auto-renewal would be removed, but the money would not be returned. How so, because the site says: Auto-renewal ensures you don’t end up defenseless when your license period runs out. When your license is about to expire, our online payment provider verifies that your payment details are still valid and automatically renews your subscription when the license ends. Please note that you can cancel auto-renewal at any time. We’re certainly not interested in charging any money if you don’t want to use our products and always offer a full refund for any unwanted transactions within 30 days.