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About Jsjacobson1

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  1. I haven't seen anything unusual, other than this laptop is really slow, but it's probably my slow internet connection. Any idea how this happened to avoid a re-occurrence? Thanks.
  2. When I clicked on FRST64, it did an update. And then said that version can't run on my PC.
  3. Finally! Here are the new scans. Thanks! scan_151027-162946.txt FRST.txt Addition.txt
  4. I've tried several times to attach the new scan reports, but every time I click on More Reply Options, nothing on the subsequent page responds to mouse clicks.
  5. Thank you. I found it. Here is the fix log. Thank you so much for your help! P.S. I couldn't find an attachment tool so I just cut and pasted. If there is another to actually attach, please let me know. Fix result of Farbar Recovery Scan Tool (x64) Version:25-10-2015 02 Ran by John (2015-10-26 09:48:30) Run:1 Running from C:\Users\John\Desktop Loaded Profiles: John (Available Profiles: John) Boot Mode: Normal ============================================== fixlist content: ***************** HKLM\...\Policies\Explorer: [NoControlPanel] 0 SearchScopes: HKU\.DEFAULT -> DefaultScope {7B86
  6. Okay, I have fixlist.txt saved on my desktop. When you say to make sure FRST64 is in the same location, do you mean the FRST folder that was saved in the same location as addition.txt?
  7. After a considerable struggle to install Skype in Windows 10, when I went to pin it to the taskbar I got the message of infection in Windows\System32\RuntimeBroker.exe. (I just uninstalled Skype). FRST_20-10-2015_10-03-18.txt Addition_20-10-2015_10-03-18.txt The only files in c:\EEK\bin were: Languages and Signatures. No Report file. IFRToolLog.txt This report "uploaded itself." I don't know if you need it or not.
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