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Everything posted by Quirky

  1. Thanks for the beta. I've clean-installed 20H2 on both my main PCs and don't plan to feature-upgrade Windows 10 any time soon, so I can't really test it currently. Unless the issue appears on these PCs too, that is.
  2. Well, Windows 10 "feature upgrades" tend to mess some things up. I guess this can be added to the list...
  3. So, you are confirming what I said in the previous post.
  4. Clean 1909 install, without having upgraded from earlier versions?
  5. I tried several times, but it seems almost impossible to reproduce the issue with logging enabled. The issue soon reappears when logging is disabled. For what it's worth, I've noticed this: On a PC with a clean Windows installation that has NOT underwent any Windows 10 upgrade (i.e. 1909 to 2004, 2004 to 20H2 etc.), the issue will NOT occur. At least it has not occurred once here. On a PC that's had at least one of these upgrades, the issue will keep occurring.
  6. No, I have managed to collect logs (and send them) from the older PC. EAM logs, that is.
  7. Thank you David, although I'm a bit confused! The Chrome version of what? Do you mean the Emsisoft Browser Security extension? I am talking about the Emsisoft Mobile Security Android app. I can see how the extension might apply as a nice workaround though. I'll try it.
  8. Any plans to include it? It's popular, Chromium-based and with a New Zealand reference, too. I am not really sure if all Chromium-based browsers are covered by Web Protection. Probably not, since EMS shows a specific browser list. Kiwi Browser At least 3 Chromium-based browsers may enable extensions support thanks to Kiwi Browser
  9. Both my PCs (2008/2015) have 8GB of RAM. edit: also note that sometimes several days can pass before the issue makes a reappearance. It doesn't always happen often. Might be placebo, but I think that once the issue is triggered, it will frequently occur 2-3 times. Then, it will go back on 'hibernation' for a while, until the next time it's triggered.
  10. Thanks for the info, JeremyNicoll. As marko said, it does happen here too with logging enabled, albeit far less frequently. But perhaps that's what you meant.
  11. Also, the issue seems to occur way less often on my newer laptop (2015 i5 CPU), than on the old desktop (many more programs/services installed, 2008 Core2 Quad CPU).
  12. Yes, it's the same thing. I was looking at the Services list, not process names. You mentioned possible timing issues. Don't know what that means exactly, but it always seemed unusual (way before this issue appeared) that WSC takes its time to detect and report the system status after boot. It usually does so a few minutes AFTER system startup, so if you try checking the status before that (in Windows Security), you will get a "Getting info..." message along with a spinning wheel.
  13. Perhaps these errors are related to Defender being permanently disabled? Never disabled the Windows Security Service myself. Its current status is: Manual/Running. What I usually do once (after installing Windows), is disable Tamper protection and then use O&O ShutUp10 to disable Windows Defender. I believe that changes a group policy. I've recently read that Microsoft intends to make disabling Defender more difficult (impossible?). I ran that command (btw it only worked in cmd, not Powershell) and restarted. Didn't notice any difference and Defender remained disabled. Windows Security Service remains Manual/Running. I'm not seeing a service with 'Health' in its name.
  14. I did the uninstall + 2x restart + install 2020.9.0.10390. Issue soon reappeared. More specifically, it reappeared right after the restart that followed the automatic cumulative W10 update to 18363.1082. Can't say if the update process is related and of course, issue does not only appear after Windows updates. As usual, EAM works (all green, UI+EAM tray), WSC reports it as off with a red tray icon (I've manually/permanently disabled Defender). 1. Shut down EAM 2. Wait for its process/services to close. Re-launching EAM without waiting for this, seems to cause some trouble (EAM will not start properly -no UI- and only a PC restart solves it) 3. Re-launch EAM. Usually, WSC will now report correctly (until the next time, unfortunately)
  15. Yes, I've noticed a similar thing with logging. I did manage on one PC to reproduce the issue with logging enabled, but it seems to occur more often when logging is off. Can't say if it is related of course, only Emsisoft can find out. On my second PC, I did not manage to reproduce the issue with logging enabled.
  16. Yes, problem unfortunately remains and the old trick of quitting and restarting EAM doesn't seem to work consistently anymore. a2service and a2start are running, but the UI and tray icon will not appear (after quitting and restarting). Nothing happens (I've switched to stable btw). andrewek, may I ask what is your CPU? Is it an old one? I wonder if this is somehow performance-related.
  17. Usual issue occurred 5 minutes ago, just sent few more logs. All EAM components enabled, WSC icon red, Security providers=EAM+Defender both turned off. As always, I've manually turned off Tamper Protection + Defender.
  18. Got a similar problem with the current beta. WSC again reports [EAM=off] but this time, all EAM modules are indeed turned off in the EAM UI. Seems more like a crash though, since I cannot interact with EAM. It's very sluggish and the UI responds more than a minute after I try to do anything. "Fix Now" did not work. I'll re-enable logging. edit: this occurred on 1909.
  19. Good news, thank you. Perhaps I'll try it on my laptop. As for the main PC, I reverted to 1909. Another good lesson learned: never install Microsoft's first W10 release of each year (around March). If you have to update, go for the second one (around September) which is more like a service pack. Way more reliable (but still buggy, make no mistake) In any case, I will report back if this problem re-appears whether in the beta, or the next stable EAM release.
  20. I have a second PC (a laptop) with Windows 1909 which I think never displayed the EAM integration issue. Yesterday, I clean installed W10 2004 on it. Today, I'm getting the same EAM integration issue. I'll try to log this as well.
  21. I'm not sure. The issue appeared yesterday (07/25) when the logs were collected and sent but perhaps it starts occurring during the shutdown process (previous day, 07/24) and the consequences appear on the next startup? Can't say.
  22. Logs sent. The EAM logs were sent while the issue was occurring. Rather unusually, the issue sorted itself out this time so when FRST logs were being collected WSC was working normally. I was in the middle of rebooting my router during the log collections, but it should be irrelevant.
  23. I'm a bit confused with the EAM logs procedure. I thought it'd just collect them right AFTER the issue occurs (or while it is occurring), but your instructions seem to indicate that I should first enable logging (when the issue is NOT occurring), and then wait for the issue to appear. Remember that I cannot trigger it reliably. Restarting the PC will not always initiate the problem.
  24. I will attach those, but not here. I'll send you a PM (or email if you prefer). You'll also have to wait until I see the issue again, it works fine at the moment.
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