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  1. In the Forums Profile Settings I did not see an option to set up 2-factor authentication. If it is there please feel free to direct me otherwise I will just deal with the email password reset as a variation of 2-factor auth by just re-entering my original password using auto-fill. I will check for a reply only in case there is an easy fix. Thanks
  2. Well the above in the title occurs every time I try to log in even after setting a new password. The second time I just reused my existing password so it's not because my password manager is entering it wrong. I use session cookies only and wipe clean most all HX in both Firefox and Pale Moon using settings and Sandboxie but that has never caused issues for any login accounts that use passwords. I use KeePass password manager to login so it's very consistent. It would seem that the new password reset link that Emsisoft sends is really just a form of 2 factor authentication. If that's the case then it seems there is no issue, otherwise it seems a little strict for a forum login. Just let me know if it's expected behavior for Forum Login. Thanks
  3. Thanks for the extension of support. I would like to encourage Emsisoft to consider a longer extension of support based on a few other Malware-AV vendors that reach out to early 2022 or have not yet set an EOL date. Just a thought.
  4. Well the title sums up my question. I am hoping to get a heads up before March 31 2021 about the EOL status concerning Windows 7. I plan on using my three Win7 computers for as long as possible and as long as they continue to perform without any types of issues. I keep all of my other programs up to date as much as possible plus I use many other security measures. I am willing to renew with Emsisoft for as long as possible, as I am quite satisfied. I do have new iPAD with a KeePass password app as a backup OS to pay bills, access important accounts ETC... in case my large Win7 desktops have to be abandoned in the future. I'm too old to keep building desktops or dealing with learning new OS systems so I will probably steer myself towards the OS system that is most straight-forward and uses a simple update approach. Windows 10 does not meet my wants and needs concerning their updates and various new Builds and update bugs that are hard to stomach. I never thought I would embrace the Apple IOS (14) but their iPAD with IOS is smooth, fast, straight-forward updates and seemingly very secure. IOS doesn't even require 3rd party malware protection except for add-blocking. Of course I cant use my 15 year old Fijitsu Commercial scanner with Linux, IOS or a Mac. I am very spoiled with Windows 7 as I am heavily invested with Win7 hardware and software. So the bottom-line for me is that Linux-mint or similar (have used) would be feasible if I were younger. So that leaves my migrating to a Windows 10 laptop or Mac Laptop linked to my new 32" monitors. I got the iPad for my spouse. I hate small devices for medical reasons. However, I will continue to use my other Windows 7 computers for as long as possible and will need to find a Malware-AV vender that is planning to continue supporting Windows 7 for a good while longer. There are some that I have located, but I would rather not switch away from EAM. I'm sure that there are others (25% of Windows users) that feel the same way. I am hoping that it is really not that difficult for Emsisoft to continue coding to support Windows 7 perhaps with a disclaimer. Otherwise, I will look your way again in the future if I end up using a supported OS system. Thanks
  5. 1. I tend to agree about the AMD cpu's but I'm not up to date. It does seem that Intel has more issues. 2.In my case, I do not use any remote desktop connections and the bulk of my security is in our closet using a zywall usg security gateway with AV, IDP AND CONTENT PROTECTION AT THE FIREWALL. Also I have many creative FW rules to only allow protocols that I am aware of and nothing else. I use country GEO blocks, Trusted and unstrusted host sites with wildcards etc...It's very customized. The only thing I keep wondering about is if Cyren-Commtouch can be trusted for content protection indefinitely into the future. None the less, I would feel naked if I didn't use EAM, Outdated Sandboxie(works well on win7) and Ublock Origin to make browsing pleasant. 3. Canadian Tech (I believe) at askwoody website has many customers on Win7 that have been fine without Win7 updates for over 1 to 2 years. I personally wait up to several months until there comes a month where all of the previous patch bugs finally have been fixed (it does happen). Edit: I also to this day have remained in Group B (using Security Only Patches) and I did not download any patches with Win7 Telemetry(I am stubborn). I still intend to use 0Patch in the near future once they show that they are reliable and can promptly fix conflicts as they arise. Stop Edit. 4. In the end, I believe the biggest exposure is to those who want to use any and every service,game etc especially when remote connections are involved. I also believe that if a user does not involve themselves in remote services, cloud services ect and uses good practices along with some of the security techniques I described, they would probably be able to use a unpatched Win 7 machine for several years as long as a 3rd party Browser was up to date. 5. 0Patch did have a recent Hooking conflict with Firefox 72 and 73 but it is to be fixed quickly per both parties. So, 0Patch can sometimes conflict with certain 3rd party programs like AV and Browsers. 6. I'm surprised that no one else came forward as having the same problem with the way my EAM scheduled custom scans were behaving. Please let me know if QA finds anything. Otherwise, I will just wait for the next delayed release. 7. Lastly, why can't Emsisoft (for a fee) just release a version for Win7 that keeps the EAM components in a static state and just provide definition updates and tweaks???
  6. Thank you for the Win7 EOL info. I'm just a little surprised that Win 8.1 is also ending March 31, 2021, but the OS doesn't have much market share. I do have an unused Win 8.1 Pro license. I will prepare accordingly but I am quite certain that I will not build a Win10 system, perhaps Linux Mint or other Linux Enterprise version(will cost money) along side my Win7 set-up. Google and Apple are both in the process of degrading their Full unlimited Extensions to abbreviated Extensions that use much less lines of Code with less kernel or API access. Over my head to explain. The bottom line is that Ad-Blocker Extensions such as Ublock Origin will no longer be developed for Chome and IOS13 users of Iphone and Ipad Pro. So far, only the desktop version of Firefox Quantum along with Pale Moon and other Firefox Forks will be able to use the full Blown extension types going forward(or very soon). I will do what I can to pursue using full blown ad-blockers with Sandboxie 5.26 to 5.30 on whatever OS that will continue to support Firefox Quantum and Pale Moon (alternate them) desktop browser versions in the future. Hopefully, Mozilla will not follow Google and Apple. Those of us that care about such matters will soon be facing hard decisions. I also use AV,IDP and Cyren Content Protection at a Zywall USG Firewall-Gateway with many Firewall Rules. Soon to add Open-VPN. 0Patch uses lightweight patch that only fixes the security bug and is done in memory at start-up. The process does not change any Windows system files, and this is how they purport to not cause potential issues with other 3rd party programs. Moving on. 1. What other Operating Systems does EAM support? 2. Concerning my original problem, I have some additional information. ***I never did try the current EAM release. However, I did play around with the setting's and narrowed down the issue and this is what I found. a. I found that ever though the scheduled custom scans when opened, and then clicking the "what" tab shows "quick scan" when it should show "custom". b. However, if I just click cancel without making any changes inside the "what-configure" screen, the Main scheduled screen will still show as "custom" and the scans still run as expected. c. But if the "what/configure" settings tab is accessed, then all of the original custom settings will be LOST and will have to be re-entered and saved and not bothered again once "OK" is checked to exit the settings dialog boxes. d. So in the end it is not a big problem as long as you understand not to bother the "what-configure" settings. Even though the "What" tab shows Quick Scan" the custom scheduled scans will still work as expected. e. In the end, all of the above may be expected behavior, as I can't remember for sure. So, let me know if the above is expected behavior or is a minor bug. Thanks
  7. I will change the update settings from stable to current version and will see if I can schedule a custom scan that keeps its settings and get back to you. As far as patching goes I am looking into 0Patch_com to obtain critical security patches. All of the reviews at askwoody_com have reported that they are reputable and offer lightweight patch protection only for the most serious security holes that occasionally do arise. Thanks
  8. Recently since delayed version update to 2019.11.1.9884 I noticed that when i went to run a scheduled custom scan of my external drive only that the scan was much too fast. Upon looking at the settings under "WHAT" TO SCAN THEN "CONFIGURE" that the scan was set up as a Quick Scan and not Custom which explained why the scan went so fast. Edit: I really don't know when this problem started because it was just coincidental that I went to run one of my existing custom scheduled scans just one day after the above update. Furthermore, after I reset all the custom "what to scan" settings I discovered that I could run the Custom Scan before exiting the settings but once I clicked OK to exit and went back into the settings it continues to revert back to "Quick Scan". So I have "3 different Custom Scans" set up on 3 different Win7 computers and they are all behaving the same way. Also, this problem remains even if I am logged into an ADMIN USER ACCOUNT. It's not a big deal as I can always run a MANUAL CUSTOM SCAN USING SAVED SETTINGS, but I would eventually prefer that the scheduled settings would remain in place and run correctly. I prefer not to provide a troubleshooting log as I do not like to share such data or any data for that matter. I am hoping that someone else might check to see if this is happening on other users computers or if it can be duplicated. All of my Windows 7 Pro and 2 Ultimate computers are updated through Dec2019 and have the Sept 2019 Service Stack Patch which is the minimum SSU required to get any lingering updates or to update Office 2010. I have been using EAM for several years without any problems for at least 2 years or more now. Any help about the above matter would be appreciated. Extra question: How much longer will EAM be supported on Windows 7 ???
  9. I can't adjust to spending more time getting what I quickly want from the All-In-One-Forensics Log. I was doing fine until the Delayed Update Option also started using the All-In-One-Forensics Log. Now I get livid when I have to deal with it and now I can't get my spouse to interpret the combined log so now I have to always do it. If several days pass between observations the effort it takes to get a clear picture going several days back is not acceptable especially when I was previously using a better method of individual log columns. This is for me EAM's first big Strike One, regardless of the placating this post may get. I'm not a Millennial, I'm much older. I like explicit Tool Bars on my Browsers and Desktops, still use classic views on OS and Browsers so I don't forget what options I have as I get older. Why do you younger people never look out for your elders? This complaint can be assumed to apply to other upcoming and past reasons why half the population still uses Windows 7 and a Browser with a classic view. I like my 30" monitor that I am currently typing on along with my 70" TV. I don't and never will watch TV on a Smart phone or a tablet, not even on an airline flight. If, as GT-500 mentioned that the move was not to save on coding and that it wasn't any harder one way or the other then give your users a choice to use individual log columns or the all-in-on since it's not so hard to do since all of the coding is already in place anyway!!!!!As you previously mentioned in another post in which I previously complained about this same issue Anyway at a glance, just looking at uptick in EAM problems since the 1st release of the all-in-one log build release it seems that things are starting to slightly get away from your control. Don't get me wrong, I still thing EAM is one of the best choices for OS malware protection when used with other measures, but just remember; 50% of Windows users still use Windows 7 and for good reasons-too many reasons to mention here. If you follow Microsoft and begin to mimic their behaviour and dumb down and simplify the UGI at the expense of those who require to clearly see and have access to tools and options you will begin to lose your advantage over other AV Solutions. Many years ago ZoneAlarm did the same thing plus they eventually just became evil and their program became a spy program that could not be neutered or managed. They could have chosen the honorable way and just died away in a respectful manner. Going forward I will probably just stop observing the logs unless a specific problem arises, however this is not to my liking. So, if the information is already in place to produce separate log columns, why not give the customers the option????
  10. Both Jeremy and GT500 have confirmed what I was pointing out! 1. I don't want to type anything. I don't like Drop-Down options unless they improve the interaction. In this case they degrade the interaction! prefer to click and move on quickly in each of the older style columns and only see info that pertains to one of the previous 6 log sections, and then occasionally the Forensics column was useful for a all in one historical check with a slightly different perspective to see if certain actions were interfering with other processes etc... I want every log column ready to go without changing anything except grabbing the scrollbar. Typing is for other areas such as Protection where you are looking for a specific rule or etc... 2. I disagree that the Forensics Log by itself was more useful and made the other logs redundant. Sometimes the Forensics log would not catch changes that the other logs did catch for whatever reason did not. So, that makes all the logs helpful and much more organized. 3. I would rather mindlessly click 6 or 7 columns than to thoughtfully with effort use a drop down list to catch up on Log HX! 4. Please don't placate me with answers that are inherently false and at best trying to brush off the issue that this change is a backwards move. 5. I will stay on the DELAYED UPDATE until forced off. 6. Let's have a vote on this one. Everyone please chime in on this particular change because if you let this one go by without protest then in a short while EAM will be so dumbed down because of CODE-COST-CUTTING-MEASURES that you will not be able to recognize it in the near future.
  11. Hello Once a day after manually updating I go to the Logs Tab, then starting from Right to Left with the Update tab then Quarantine etc.. to the Forensics tab, I very quickly check the top 2 or 3 entries in each section to see what happened since yesterday and it goes very fast and the results are concise. Lastly, I glance at the Forensics section to see if it confirms and very occasionally I will go through it's HX to check previous silent Browsing Blocks or other Historical events, but very seldom . This approach gives me great conformation and reassurance that all is in order and if not that I will definitely see any problems and I no longer have to think twice about the matter. Now with Build 8334 the only log remaining is a complicated Forensics Log with a Convoluted Management Drop-Down Box that takes up my time to deal with it plus I'm not certain that the upper section choice is much different from the lower section choices. Of course I did not give the Drop-Down List much of a chance because I knew right away that this was Cost-Cutting measure or a Code-Cutting measure not meant to serve it's users as well as the previous layout. Most all of the time these GUI changes are for the Best and the program is still one of my favorite modern contemporary program-app like installs. Also, in most cases the improvement is obvious and I go on my way without comment. However I have noticed that in the Main forum and in the Beta forum the advantages of the Majority of major GUI changes (good or bad) are not fully explained. This change has irritated me so much that I switched all 3 computers to delayed Update and will stay there until I am forced off or the Log situation is changed back or improved. I don't want to go back to using ONE Forensics Log that requires more time and attention to see what has taken place especially if I have not checked the log for a few days. Do you really thing people want to use optional drop-down filters to segregate only what they want to see at any time. The previous segregation worked wonderfully. I suppose it won't matter much if EAM starts to slowly go Downhill like many other things in this day and time. I plan on using Windows 7 well past 2020 (to keep using certain Non-Linux Programs when needed) along with Linux Mint or similar for Online activities. I am betting that Microsoft will offer the public extended security updates for Win7 for a monthly or yearly fee. I know that I as well as others would pay to continue using the best user friendly Windows OS ever build. They will never get the majority of users to use Windows 10 in it's current state. Based on Emsisoft's HX, I expect that EAM will no longer support Win7 past the year 2020, although I hope you can find the strength to push back at MS and support Win7 as long as the public continues to fervently use it and you had better start working on a Linux Version. There are a lot of Windows 7 users who have already tried and accepted certain Linux programs and will jump to them as soon as Windows 7 is truly unsafe to use online. That day is not far away. What will Emsisoft do? Continue to offer the best AV-Malware program on the market when used with other security measures or will you start to Dumb Down your customers with changes such as the new Log-Forensics Log Only which in some ways is similar to how Microsoft has dumbed down Windows 10 GUI meaningful user option-preference configuration access along with increased Telemetry. Please, no comments from newer users who have never used Windows 7. Thanks, Yilee
  12. Just to let you know, the lsass.exe registry handle leak warnings that I was getting at the same time that I was getting some a2service.exe leaks on the Builds prior to 7014 were not related. I'm sure you knew that. Many people on the internet have searched and failed for an answer concerning lsass.exe. I spoke too soon after updating to EAM 7035 and was getting them again after tweaking and rebooting both of my machines. I had to get serious about how to frame my search criteria on google and finally hit pay-dirt. In my case both computers were using SSD's and the laptop's USB 3.0 backup drive was also a SSD. The answer that I found on Expert's Exchange was to uncheck the "Enable Write Caching on this device" for any SSD drives, even the usb backup ssd. The solution worked immediately upon reboot. I don't perceive any reduction in performance and my acronis backups to the USB SSD are possibly faster. I have read other articles that disagree about whether there is actually any performance degradation concerning SSD drives. On mechanical drives it's best to leave the option checked. My opinion is that there is no noticeable difference on SSD drives. I am also quite sure that these separate lsass.exe leak alerts were caused by a windows update patch between july and nov 2016. I know this is off topic but I like to help when I can.
  13. Thanks GT and the Rest of the Team, my computers are doing well on the new Beta 7035. This ordeal was tough on me because I had just patched both of my computers with 5 months of Windows update patches just a few days before Build 7014 was released. So, between the previous registry leaks and then the problems with Build 7014 I have vowed never to wait so long in between Windows updates. In my case the issues has so many possibilities which caused me extra effort. I have learned my lesson. Thanks again for the feedback.
  14. I missed that Build 7035 was a Beta release. After looking at the list of issues that were addressed I did not see any evidence that addressed problems that can occur when trying to run other windows maintenance tasks at the same time a manual scan is initiated. Could you please consult with the team working on this matter if the fix is included in this beta or if the investigation is still ongoing. I noticed that another poster named Reerden recently sent in diagnostic logs concerning this very issue 12 hours ago about the same time the Beta release came out. I also read your reply to Reerden that the team believes that this issue has been fixed in the current 7035 beta release. I will wait for the stable release and for some feedback from Reerden. However, I still would like some input about these Registry Handle Leaks (Build 6859) when they occur on a locked down LAN system where users never use Remote connections ETC....??? Do they still present a risk when browsing the internet?? I ask because I do not know how long I will have to stay on build 6859. Thanks
  15. Thank You for the timely info. The problems are definitely related to .IO.IO input output errors as far as running Event Viewer/MMC Snap-In is concerned as there was an image that I included(several images) that I could not figure out how to attach or insert. I was tired and I don't blog much, I usually fix my own problems only with research. The problem is related to EAM not releasing the needed files to run various other tasks when it is running, especially during the starting phase of a manual scan. So, I have the following questions to GT500: 1. Dose EAM Build 7035 address this particular issue? From what I can tell it doesn't. If that's the case, then should I stay on delayed build 6859 for a while longer or are the a2service.exe registry leaks a concern for me even if I am protected by a secure LAN/UTM Gateway and I'm not involved with remote connections, VPN or other similar outgoing connections ? 2. Is there an easy way to insert images or upload jpeg's or gif's using Microsoft's built-in Snipping Tool if I first save the image using the "Snipping Tool" to a desktop file. The FILE choices are: PNG, GIF, JPG, AND MHT. What is the procedure? I couldn't find an FAQ section to address such question. I am not interested in creating an online dropbox link account or anything similar. Thanks again. Looks like I figured out how to add an image. I guess you have to do it where the curser is at the time you hit save edit. The following are the images that I wanted to insert in my primary post but didn't know how to get it done:
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