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ajdebenedictis

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About ajdebenedictis

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  1. Hi Kevin Zoll, Thank you so much for all your help. My computer is running much better now. I really appreciate all the time and effort you contributed to get the malware and adware off my computer. Take care, Albert DeBenedictis
  2. Hi Kevin Zoll, Thank you for answering my question. I do permit updates to my computer. I will also manually check for new updates. I really appreciate all you have done to help me resolve the problems I was having with malware, adware, etc. Take care, Albert DeBenedictis
  3. Hi Kevin Zoll, Thank you for the instructions your provided on how to turn on and turn off System Restore in Windows 10. I completed the instructions you sent me yesterday (3/21/2016) (including running DelFix and CCleaner), except I am not sure what you meant by "Run and update your Windows Operating System." I suppose this simply means to run the Windows operating system and periodically update the operating system as updates become available. If I need to do something else, please let me know. Thanks again for all your help. I greatly appreciate it. I will read the links yo
  4. Hi Kevin Zoll, Thank you very much for all your help!!! I almost gave up on salvaging my computer. I really appreciate all the time and effort you applied to help me resolve the malmare that was on my computer. You mentioned in your last post that I should turn off my system restore before running cCleaner and then turn it back on again after cCleaner has completed. The link you provided for this does not say how to turn off/turn on system restore for Windows 10. The instructions only go up to Windows 7 and does not include any instructions for Windows 8, 9, or 10. I searc
  5. Hi Kevin Zoll, I re-ran the FRST64 program, as you requested and attached the FRST.txt and Addition.txt log files to this post. Please review the files and let me know what you want me to do next. Thanks, Albert DeBenedictis FRST.txt Addition.txt
  6. Hi Kevin Zoll, I re-ran FRST64 with the script you provided and I attached the fixlog.txt to this post. Please let me know what you would like me to do next. Thanks, Albert DeBenedictis Fixlog.txt
  7. Hi Kevin Zoll, I re-ran FRST64, as you requested. I attached the FRST.txt and Addition.txt files for you to review. Please let me know what you would like me to do next. Thanks, Albert DeBenedictis FRST.txt Addition.txt
  8. Hi Kevin Zoll, I re-ran FRST64.exe (in Safe mode) with the fixlist.txt script you gave me. I attached the fixlog.txt to this post. bsdriver.sys is still located in C:\Windows\System32\Drivers folder Would it be helpful if I sent the bsdriver.sys file to you? Pehaps you could figure out the owner and password associated with it so that it can be removed, although I suppose if you load bsdriver.sys on your computer, it might infect it. Please review the log attached and let me know what you would like me to do next. Thanks. Albert DeBenedictdis Fixlog.txt
  9. Hi Kevin Zoll, I re-ran FRST64, as you requested. I attached the FRST.txt and the Addition.txt reports that were generated from the execution. Please let me know what you would like me to do next. Thanks, Albert DeBenedictis FRST.txt Addition.txt
  10. Hi Kevin Zoll, I re-ran the FRST64 (Farbar Recovery Scan Tool) with the script you provided. I attached the Fixlog.txt that was generated from the execution. Please let me know what you would like me to do next. Thanks, Al DeBenedictis Fixlog.txt
  11. Hi Kevin Zoll, I ran the Emsisoft Emergency Kit (EEK) program. The report (scan_160310-211914.txt) that was generated from the execution is attached. I also ran the Farbar Recovery Scan Tool (FRST) program. I attached the reports (scan_160310-211914.txt & Addition_10-03-2016_21-38-42.txt) from the execution. As you can see from the reports, bsdriver.sys is still in C:\Windows\System32\drivers Please review the attached reports and let me know what you would like me to do next. I still have not experienced any malware or adware within the past few days. Thank you fo
  12. Hi Kevin Zoll, I re-ran the AdwCleaner program that you mentioned in your last post. As you know, I originally ran this program back on 2/19/2016. I attached the log files (before AdwCleaner[s1,txt] and after AdwCleaner[C1].txt the Clean was executed). Please review the log files and let me know what you would like me to do next. I did not see any adware or malware programs appearing so far today on my infected computer. Thanks for your assistance. Al DeBenedictis AdwCleanerS1.txt AdwCleanerC1.txt
  13. Hi Kevin Zoll, I ran AVZ program with the new script you gave me today (3/8/2016). The program did not generate a log file so I removed the RebootWindows(true); line from the script and re-executed the script to capture the log. It is attached to this post. The file, BSDriver.sys is still located in C:\Windows\System32\drivers Please let me know what you would like me to do next. I appreciate your help. So far, for the past few days I have not been experiencing any malware, adware, spyware, pop-up ads or any other kind of malicious software. Thanks, Albert DeBenedictis
  14. Hi Kevin Zoll, I executed the AVZ script you provided. When I ran the script through the AVZ program, errors were received. The execution did not generate a log so I removed the RebootWindows(true); line and re-executed the script to capture the log. I attached the errors to this post. Please let me know what you would like me to do next. Thanks. Albert DeBenedictis AVZ Execution results 03-07-2016.txt
  15. Hi Kevin Zoll, Thanks for your reply. I downloaded the AVZ4 Antivirus Toolkit software and executed it. I attached the Virusinfo_syscheck.zip log to this post. Please review the log and let me know what I need to do next. Thanks, for all your help. Albert DeBenedictis virusinfo_syscheck.zip
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