Cube

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Posts posted by Cube


  1. Hello guys,

     

    I had posted this before but I can't find the thread, seams deleted. Anyway, we are installing EAM on every PC that goes through our door. It gives people the opportunity to check your product and us to make a sale a month after the customer left our shop. Unfortunately some months back you decided that in order to activate a demo licence you need to provide create an account using an email. People generally are reluctant to have you create an account on their behalf or they do not want to give you their email to try a product they might not like after all. So I would like to ask if we can have a version (as partners) that would allow us to activate a demo license without the account creation etc.

     

    Thanks in advance!

     


  2. I think what @Simply_Me says is that there is no option to actually enter the licence key. There is only one button (Buy Now) and no "Enter Licence Key" button that used to exist. I have just installed a trial to a customer of mine, activated the trial until I buy a key for her and I cannot see the button to enter the key. There used to be one... Version 2017.3.0.7336.

     

    Regards,

    Cube.


  3. Hello all,

     

    I have bought 2 licences for Mobile Security. I have activated the first on a tablet with not a problem but when I tried to activate the second I got a message saying that the licence is already in use. The two android devices operate under different google accounts. Is this the problem?

     

    Thanks in advance


  4. Hey @havredave,

     

    thanks for your input. Tried what you suggested and I still have the same problem. Tried installing another Antivirus product (if you want details PM), and the PC would boot in 9 seconds with no problem. Have left the client with this at the moment but I would like to see this being resolved before the trial period of the other AV is over so I can reinstall EAM again on his machine.

     

    Thanks in advance


  5. Hello, I am having the same problem. Installed EAM, typed the key but at some point the key turned into another key that we don't recognise. Also it looked as it was valid for 30000 days or something like that, obviously a bug...

    I typed in again the key but next day the key switched once more. I decided to uninstall EAM and install it again but now I am getting a message about a recovery key. We are resellers (signed up on the website) but haven't been contacted by Davlat Aminov. What should we do?

     

    Thanks in advance.