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About Manouska

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  1. Hi Chistian, Ref. 91145819 I have bought a licence this Monday May 2nd after I had already install the trial for a month. I followed the instructions on the email I received after bying the licence saying I needed to register the key... But I never received the email with the user account information the system had created for me. Therefore, since Monday I was not able to Register my key licence with the password I was suppose to receive. I have contacted your support and spoken with Jochen Schafer. He asked if perhaps the email was sent to my spams and my answer was NO. I even added the email address in my contact list to make sure I receive it. I did not receive any other help what so ever and asked for a reemboursment but Jochen told me he was waiting for a collegue to help him.. this was 2 days ago. I really would like to receive the informations so that I can register this licence and move on with my life. Please help me! Thank you.